Chai and Spice Reviews 

48
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I use Chai and Spice often for all occasions and they always bring a very high standard for taste, flavours and presentation to my table. We love the fusion of blending the old meets new, which alwa... See more

Rated 5 out of 5 stars

My experience with Chai and Spice was pleasant and stress free! Nisha was easy to deal with, answered all my questions and sent me 17 boxes of sweet treats which included her delicious burfis and date... See more

Rated 5 out of 5 stars

I ordered the barfi and brownie box for our anniversary. The box arrived in the morning and was packaged really nicely. Everything in their looked fresh. The barfis and brownies tasted so delicio... See more

Rated 5 out of 5 stars

Nisha was so amazing, efficient and dedicated at getting our order delivered in time for our very special celebration. The Barfis were the most delicious ones we've had in London! Chai and Spice is th... See more

Company details

  1. Dessert shop
  2. Biscuit Shop

Written by the company

WE CREATE HANDMADE BARFI, OR AS I LIKE TO CALL IT, “INDIAN FUDGE”, ALONG WITH A SELECTION OF DELICATELY SPICED BROWNIES.


Contact info

4.8

Excellent

TrustScore 5 out of 5

48 reviews

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4.8

All reviews

(48)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fresh tasty good food

Fresh tasty good food. Prices suited the location. I almost overate. Decent portions. Genuinely caring service, very professional. Visited them again though I live far.

They got an order wrong, but put it right straihtaway without fuss.

27 December 2022
Unprompted review
Rated 5 out of 5 stars

Amazing!!

The food was amazing overall, the service was such a highlight as the staff were so down to earth and accommodating. They were so friendly and made our experience great! The ambiance is so nice, there is a beautiful swing that are great for taking photos. Very good for families!! The food was again so great, very authentic. Thank you!!!

22 December 2022
Unprompted review
Rated 5 out of 5 stars

Great Experience and the food here is fresh

The food here is fresh, authentic and TASTY! Not only this, the food especially the bun kebabs are very tasty and reasonably priced - which makes you feel like you just need to eat more and more of them!!

Because it was so reasonably priced, I thought I’d even try the chicken and cheese paratha which was a first for me and it wa absolutely delicious.

21 November 2022
Unprompted review
Rated 1 out of 5 stars

Appalling customer service and substandard food

This place has really gone downhill. The staff always look tired and flustered. Half the items from the very limited menu are always unavailable. The food is greasy and stale. The chai tastes like it has been reheated and often tastes like it was made a day or two before. The food smells of old, reused oil.

25 May 2022
Unprompted review
Rated 5 out of 5 stars

Melt in the Mouth!

Nisha was so amazing, efficient and dedicated at getting our order delivered in time for our very special celebration. The Barfis were the most delicious ones we've had in London! Chai and Spice is the place we're going to recommend anytime someone's looking. Thank you,again, team Chai and Spice xxx

26 February 2022
Unprompted review
Rated 5 out of 5 stars

A place to visit

We went as a family for the first time, the atmosphere, the service and the food all combined well to give an excellent feel of back home. The place is beautifully set up yet modern in every way. Definitely will go again. Keep up the good work.

10 September 2021
Unprompted review
Rated 5 out of 5 stars

Too delicious to resist!

Ordered some mixed Barfi for my cousin's 60th birthday recently. However, due to a mix up, it dispatched and arrived within a couple of days- this would normally not be a problem, but it was about 10 days before when I'd wanted it. I contacted Nisha to find out if there was any way to delay it, but it had already gone. She very kindly reached out and sent some more in time for his birthday, and my cousin said it was delicious. (He'd had to open the first lot as he hadn't known what it was, he said; but they'd been demolished before the rest of the family got there, as he's still working from home!)
Would recommend Nisha as she went above and beyond the call to make sure everything was just right, and it was very much appreciated! Thank you!

25 August 2021
Unprompted review
Rated 5 out of 5 stars

An anniversary treat

I ordered the barfi and brownie box for our anniversary. The box arrived in the morning and was packaged really nicely. Everything in their looked fresh.
The barfis and brownies tasted so delicious in flavours I've never had before.
There was a card inside with the flavours and gallery details and a personalised message added.
I would highly recommend this.
I asked a number of questions which were promptly replied by Nisha.
A great birthday or anniversary gift.

5 August 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional product and service

I have received a box of these myself and also sent to a friend. The combination of Barfi and Brownies are different to your norm and work so well together. Every detail was thought through from the packaging to the little menu cards and storage instructions inside. A perfect gift to send to family and friends and an occasional treat for myself sometimes!

13 July 2021
Unprompted review

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