Craig Baker Driver Training (Nationwide HGV & PCV Training) Reviews 

193
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and instructors for being highly professional, patient, and knowledgeable. Many people highlight the clear explanations and tailored guidance provided, which significantly builds confidence and makes the learning process smoother. Reviewers often report a fantastic overall experience, with numerous individuals successfully passing their tests on the first attempt thanks to the effective training. However, some customers also noted concerns regarding unreliable or defective vehicles. A few other people mentioned a lack of organization, poor communication, and unexpected scheduling changes, leading to delays and frustration.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Instructions

Reviewers highlight positive aspects of instructions, with many praising instructors for their clear, calm,... See more

Service

Users describe ambiguous interactions with service, with many reviewers reporting top-notch, professional,... See more

User experience

Consumers find the overall user experience to be positive, with many reporting a pleasant and smooth process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I passed my CE today in Standish. I can't recommend Craig Baker and his team enough. Everyone who I have come across in the Standish branch has been exceptional, incredibly experienced, frien... See more

Company replied

Rated 5 out of 5 stars

I just wanted to send a big thank you to Marcus for being such an outstanding instructor during my Category C+E training with Craig Baker. Your professionalism and incredible patience made the whol... See more

Company replied

Rated 5 out of 5 stars

I would recommend the team at Craig Baker to anyone wanting to get their HGV qualifications. I’d like to give a huge thanks to Richard at Coventry depot for getting me through my car to C+E course. He... See more

Company replied

Rated 5 out of 5 stars

I can’t thank the team enough for helping me achieve my Class 1 licence in Sheffield. Craig Baker was brilliant throughout – patient, professional, and made the whole process much less stressful. And... See more

Company replied


Company details

  1. Trucking school
  2. Driving Licence Training School
  3. Driving school
  4. Learner Driver Training Area
  5. Vocational school

Written by the company

At Craig Baker Driver Training, we specialise in nationwide HGV and LGV training courses, offering comprehensive instruction for aspiring drivers at all levels. From car lessons to advanced certifications such as HGV Class 2 (Cat C), HGV Class 1 (Cat CE), and CPC Module 4, our expert trainers are dedicated to providing the highest quality education and support. With the current demand for HGV drivers soaring and over 80,000 vacancies across the UK, there has never been a better time to embark on a career in this field. Our courses are designed to equip you with the skills and confidence needed to succeed, with the potential to earn up to £50,000 annually. We operate out of several convenient locations, including Wigan, Chorley, Accrington, Sheffield, Coventry, Lichfield, Milton Keynes, and London ensuring accessible training no matter where you are. Our direct access courses make it easy to achieve your driving goals swiftly and efficiently. Join the many successful drivers who have trained with us and start your journey towards a rewarding and lucrative career with Craig Baker Driver Training. With our experienced instructors and state-of-the-art facilities, we are committed to your success on the road.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

193 reviews

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4.6

All reviews

(193)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Highly recommend! And just want to thank Richard helping me pass my class2, great instructor very professional and a good laugh. Thanks again.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

I done a 6hour training for my…

I done a 6hour training for my practical with test after the 6 hours . Pedro was brilliant , clear instructions , if you listen to pedro all will be great .
Thanks craig baker training
And pedro

19 June 2026
Unprompted review
Rated 5 out of 5 stars

I recently completed my Category CE…

I recently completed my Category CE training with Craig Baker Driving School and passed my driving test today. Overall, it was a very pleasant experience and everything progressed smoothly from start to finish.

I was instructed by John and Gary, and the were both brilliant! They are both very knowledgeable professional and an exceptional. Their teaching style made the theory aspect of C+E driving easy to understand, and I was able to learn very quickly. They were supportive throughout the training, and their experience really showed. I felt well prepared for the test, and the whole process from start to finish was amazing resulting in a pass!!!!

19 June 2026
Unprompted review
Rated 5 out of 5 stars

I am a class 2 driver, moving to class 1

I am a class 2 driver, and decided to make the step up to class 1.
Got trained by Richard who was first class, very calm and professional, gave clear instructions, i was able to pass the reversing and coupling.
Then passed my practical test.
16 hours was the total time, including the two tests.
Would like to thank Richard and Craig baker.
Highly recommend them.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant , I’d come from knowing previously next to naff all , within a week sat with my c+e license thanks to Gary and John been a pleasure being taught by both the Gents at the Sheffield depot , cheers again Gary and all the best !

5 June 2026
Unprompted review
Rated 5 out of 5 stars

My experience at Craig Baker Driver…

My experience at Craig Baker Driver Training was absolutely top-notch. I want to thank Mr. Richard, whose expertise and guidance were incredibly helpful and made a huge difference in helping me pass my test. I highly recommend them and would give them more than five stars if I could!

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Class 2

I did my class 2 through these and will be returning for my class 1 when I've had more experience on the road!
Gary trained me for 3 out of 4 days and John for the 2nd day and I've passed first time! Thanks lads and I'll be back to annoy you next year for my C+E

21 May 2026
Unprompted review
Rated 5 out of 5 stars

👍👍👍👍👍

Everyone at Craig baker driver training was very helpful and friendly. I had Garry as my instructor and he was very supportive and a massive help to me passing both my 3A and my 3B

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Class 1 driver

Hi
I’m Danny I passed my class 2 with Craig baker 18 months ago on my first attempt with only two minors and no I have passed my class 1 with only 2 minors these instructors are super friendly and really good at what they teach really good pass rate and good people to learn with big thanks to John and Garry for these past 3 days ⭐️ ⭐️⭐️⭐️⭐️

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Use this company

From booking the course to passing my Cat C first time, this company has been outstanding. Massive shout out to both John and Gary at the Sheffield depot for the knowledge they passed on and the massive amounts of patience they both had.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

The staff at the wigan depo are the…

The staff at the wigan depo are the most knowledgeable and diverse team iv done my class 2 with them and had support all the way through and guidance thank you so much all the team I will definitely recommend you and your team to any one thinking of going down this road

6 May 2026
Unprompted review

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