I purchased a Perfume product and received a carefully and professionally packaged order, with delivery on schedule, which is why I give Casadelprofumo a 5-star rating. I will definitely buy from Cas... See more
Company replied
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See what reviewers are saying
Great price, quick response to your queries, good quality products and authentic. Only problem is gls delivery service which is very bad. casa del profumo is best but gls delivery service is damaging... See more
Company replied
You forget the perfume and fragrances of the 80's Givenchy Gentleman. It looks like a Chinese or market perfume even if it would be made in Paris. Lost money. Voi dimenticate il profumo e la fragra... See more
Company replied
My perfume, Light bleu D&G, arrived very quickly and perfectly packaged. The price of the tester is the best I have ever found on the market and the quality is excellent! I thank the retailer Casa del... See more
3.8
Great
4k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 2 weeks
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Perfume
I purchased a Perfume product and received a carefully and professionally packaged order, with delivery on schedule, which is why I give Casadelprofumo a 5-star rating.
I will definitely buy from Casadelprofumo again.
23 July 2026
Unprompted review
Reply from Casadelprofumo
Thank you!! :-)
Hello to all its my 6th niche perfume…
Hello to all its my 6th niche perfume order from casa del profumo as always good packaging and fast delivery and products are high quality and prices o my god the best prices i have seen very good deals and prices i am so glad i found this website i am now loyal customer and i will order again and again from here i highly recommend if you niche perfumes please check this website
10 June 2026
Unprompted review
Reply from Casadelprofumo
Thank you so much for your wonderful review! 😊
Excellent, recommended
Great prices, quality product, and on-time delivery. Recommended.
6 March 2026
Unprompted review
Reply from Casadelprofumo
Thank you for taking the time to share your feedback.
We are delighted to hear that you were satisfied with our prices, the quality of the product, and the delivery service. Providing great value and a reliable shopping experience is always our goal.
Your recommendation means a lot to us, and we truly appreciate your trust.
We look forward to serving you again in the future.
Kind regards,
Casa del Profumo
the worst experience of my life
the worst experience of my life! i will never be shopping with this company ever again! i have constantly sent emails and no one responds!! I have been asking constantly for the company to change my delivery address so that DHL can deliver my parcel but they do not respond. they told me someone changed my address but according to DHL no address has been changed! i want my money back ASAP! please don’t shop from this place.. it’s been more than 10 days!!
17 January 2026
Unprompted review
Reply from Casadelprofumo
We do not ship with DHL.
I ordered from them
I ordered from them, package did not arrive. GLS says they can not hand me the parcel because some information is missing from sender.
They are not responding to any email or the number they put is unavailable.
zero customer care!
24 October 2025
Unprompted review
Reply from Casadelprofumo
We’re truly sorry to hear about your negative experience.
Please accept our sincere apologies for the delivery issue.
We take your feedback very seriously and are already investigating what went wrong with the shipment details.
Kindly contact us again via email with your order number — we’ll make sure to resolve this for you as quickly as possible.
Either they sell fake or Afnan products…
Either they sell fake or Afnan products are just really terrible (which seems unlikely), because these afnan perfumes i bought are considered "beastly" from tons of fragrance reviewers but these particular bottles don't even have enough strength to walk out of the room with you once you are done spraying them. It's very very bad, and i honestly regret buying them, i wish i had bought just one so i can test and know not to make another purchase.
3 October 2025
Unprompted review
Reply from Casadelprofumo
Thank you for sharing your feedback — we’re truly sorry to hear about your experience.
Please rest assured that all our products are 100% original and sourced only from authorized distributors. We understand your disappointment and we’d be happy to assist you in verifying your bottles or investigating this further with our supplier.
Sometimes, differences in batches or storage conditions can slightly affect the projection or longevity of a fragrance, especially with certain brands like Afnan.
Please reach out to our customer service team so we can review your case in detail and find the best solution for you.
We value your trust and hope to have the opportunity to restore your confidence in us.
Everything OK
The parfum I ordered arrived promptly and I'm satisfied with what I recived.
I was also particulary pleased with cusumer service, which in my case was efficiet.
20 August 2025
Unprompted review
Reply from Casadelprofumo
Thank you!! :-)
Buy what you know. Bad return process.
Ordered twice, maybe will do it again. Both time got delivered in 3-4 days. The only complication is the return process. They don't have proper customer service. Their email inbox is full, it sends template emails. So, order only the products about which you are really sure.
17 July 2025
Unprompted review
Reply from Casadelprofumo
Good morning, thank you for leaving your review.
We are truly sorry to read your comments, as we believe we are very effective—especially when it comes to communication via email and organizing returns with the courier.
We are confident that in a future purchase, you will notice the difference and see how dedicated we are to our customers.
Have a great day.
Do not buy from it
Do not buy from it! Their return policy is absurd. They wanted me to take a picture of the broken perfume glass, which was already thrown in the city recycling bin. I also doubt they are selling legit items! Rethink!
25 June 2025
Unprompted review
Reply from Casadelprofumo
Good morning, everything that is purchased and arrives defective must be explained. In physical stores, it must be shown.For online stores, it must be photographed or recorded in a video.This is important to determine the damage, the cause, and the refund.In the end, it's the purchasing policy—not something invented by the seller. That's simply how it works everywhere.
I bought a nautica voyage perfume from…
I bought a nautica voyage perfume from Amazon but it was fake then I bought it from this website and it was original i recommend it
19 August 2023
Unprompted review
Reply from Casadelprofumo
Thank you very much! :-)
I'm very loyal to this shop
I'm very loyal to this shop! Have ordered many times since 2021. Never had an issue. The prices are the best, you can find amazing deals. For a collector like me it's great! Sometimes you can find a perfume without the original box, testers, damaged packaging... but it is always clear from the description and the perfume itself is always perfect. I've only gotten the original product and the shipping was fast. They also make the little decants, I wish, however, they were with the spray (I'd be buying more of them in that case).
14 August 2024
Unprompted review
Reply from Casadelprofumo
Thank you so much for your continued trust and loyalty since 2021! We are delighted to hear that you’ve had such a positive experience with us and that you’ve found great deals to grow your collection. We always strive to provide transparent descriptions and ensure the quality of each perfume, regardless of the packaging condition.
Regarding the decants, we appreciate your feedback about the spray. It’s something we will certainly consider as we continuously aim to improve our offerings.
Best regards,
Casadelprofumo
CORRECT PRODUCT and GOOD DELIVERY
product exactly what I ordered (Acqua di Parma Tonic after shave) and delivered in perfect condition. No problems with delivery for speed and place.
28 June 2024
Unprompted review
Reply from Casadelprofumo
Thank you very much!
Nothing bad with products
Nothing bad with products, but the delivery is always painfull. Please stop working with GLS, it’s a nightmare every time
29 May 2024
Unprompted review
Reply from Casadelprofumo
Thank you
The excellent shipping time
The excellent shipping time, product perfect as Desired
23 May 2024
Unprompted review
Reply from Casadelprofumo
Thank you very much!
Authentic
Great price, quick response to your queries, good quality products and authentic. Only problem is gls delivery service which is very bad. casa del profumo is best but gls delivery service is damaging their reputation by delivering orders late. I dont know if it happens often but happened in my case.
29 April 2024
Unprompted review
Reply from Casadelprofumo
Thank you!
22 orders done through 2 years
22 orders done through 2 years. This Is the best review I could do.
28 May 2024
Unprompted review
Reply from Casadelprofumo
Thank you very much!
didn't receive my package
Ordine n. 7594167
ok, this website is making me crazy. Casadelperfumo shoots me to the delivery company and the delivery company asks me to talk with the sender. Days passed from the estimated delivery, and no one answered my email, no one picks the phone calls, etc. I want my money back.
They are completely irresponsible.
Worst experience
22 May 2024
Unprompted review
Reply from Casadelprofumo
Hello, as we've already written. your shipment has been delivered. Thank you
Price and products selection at the…
Price and products selection at the best. Delivery and pakaging are at the same level. My first choise.
26 April 2024
Unprompted review
Reply from Casadelprofumo
Thank you very much!
Very good
Good experience. Purfums are special, my favourites wirh a very special price.
Many thank's
24 April 2024
Unprompted review
Reply from Casadelprofumo
Thank you! :-)
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