Rapid, professional and friendly advice on choice of car available within budget. All questions answered fast. For insurance purposes all documents were emailed rapidly. At handover, all papers were... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Simple , save , and fast Cardoen is great. My next car all so will be from them , only advise i can give it to the buyers is don't be in hurry to buy choise your car carefully. Only think i didn't lik... See more
Company replied
sales staff were extremely helpful and provided great advice and recommendations. no pressure sales here ans that is much appreciated. The only issues and frustrations were from thr Cardoen insurance... See more
Why don't you check the battery of my electric car? That's the most important part of the car. I'll cancel my service plus membership.
Company replied
Company details
Written by the company
Welkom bij Cardoen. Bij autosupermarkt Cardoen vind je het ruimste aanbod aan nieuwe en refurbished auto’s van meer dan 25 merken, altijd aan de laagste prijs. Transparant, eenvoudig en zonder gedoe. Met 16 vestigingen verspreid over heel België is er altijd een Cardoen bij jou in de buurt. Liever alles van thuis uit regelen? Dat kan ook: je koopt en reserveert je auto eenvoudig op afstand, volledig digitaal en met dezelfde service en zekerheid. Heb je snel een auto nodig? Dankzij onze 48-uurlevering ben je in veel gevallen binnen twee dagen al de baan op. Naast verkoop kan je bij Cardoen ook rekenen op kwalitatief onderhoud en service. Bovendien vind je bij ons alles onder één dak: autoverzekering, financiering, leasing en onderhoud. Voor extra gemoedsrust bieden we ook waarborgmogelijkheden tot 10 jaar. Ontdek het aanbod op cardoen.be of kom langs in één van onze vestigingen. Bij Cardoen maken we autorijden eenvoudig, slim en zorgeloos. --- Bienvenue chez Cardoen. Chez Cardoen, vous trouverez le plus grand choix de voitures neuves et reconditionnées de plus de 25 marques, toujours au prix le plus bas. Transparent, simple et sans tracas. Avec 16 succursales réparties dans toute la Belgique, il y a toujours un Cardoen près de chez vous. Vous préférez tout régler depuis chez vous ? C'est également possible : vous achetez et réservez votre voiture à distance, de manière entièrement numérique et avec le même service et la même sécurité. Vous avez besoin d'une voiture rapidement ? Grâce à notre livraison en 48 heures, vous pouvez dans la plupart des cas prendre la route dans les deux jours. Outre la vente, vous pouvez également compter sur Cardoen pour un entretien et un service de qualité. De plus, vous trouverez tout sous un même toit : assurance automobile, financement, leasing et entretien. Pour plus de tranquillité d'esprit, nous proposons également des garanties pouvant aller jusqu'à 10 ans. Découvrez notre offre sur cardoen.be ou rendez-vous dans l'une de nos succursales. Chez Cardoen, nous rendons la conduite automobile simple, intelligente et sans souci.
Cardoen
Written by the company
- We helpen je vooruit / Nous vous aidons à aller de l'avant.
- Klantgerichtheid zit in ons DNA. Van eerste vraag tot lang na levering: we nemen de tijd, luisteren écht en zoeken altijd samen naar de beste oplossing. --- Le service à la clientèle est inscrit dans notre ADN. De la première demande jusqu'à longtemps après la livraison : nous prenons le temps, nous écoutons vraiment et nous recherchons toujours ensemble la meilleure solution.
Contact info
Boomsesteenweg 958, 2610, Antwerpen, Belgium
- 0800 17 023
- trustpilot@cardoen.be
- cardoen.be
Beslis vandaag, binnen 48 uur de baan op
4.4
Excellent
12k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect experience
9 July 2026
Reply from Cardoen
"Perfect experience", those are words we love to read, X!
Thank you for the 5-star review. ⭐
Team Cardoen💚💙
Why don't you check the battery of my…
Why don't you check the battery of my electric car? That's the most important part of the car. I'll cancel my service plus membership.
3 July 2026
Reply from Cardoen
Thank you for your feedback, Ergin. We understand your concern, as the battery is indeed one of the most important components of an electric vehicle.
We would be happy to look into your specific situation and see if there's anything we can do to help. Could you please send a short message with your details (name, vehicle and/or order information) to trustpilot@cardoen.be?
Our team will review your case and get back to you as soon as possible. 🚗💨
Kind regards,
Team Cardoen
Reply from Cardoen
Hi Rasha,
We’re so happy to hear that everything went smoothly! Thanks a lot for taking the time to share your feedback.💙
Team Cardoen💚
Reply from Cardoen
Hi Helena,
We’re so happy to hear that everything went smoothly! Thanks a lot for taking the time to share your feedback.💚💙
Team Cardoen 🚗
Reply from Cardoen
Hi Michael,
Thanks for the 5 stars! ⭐😊
Glad to hear you had a good experience with us.
Kind regards,
Team Cardoen
The Cardeon team give a good service…
The Cardeon team give a good service for the client
30 May 2026
Reply from Cardoen
Those are words we love to read!
Thank you for the 5-star review. ⭐
Team Cardoen
Quick and professionally
28 May 2026
Reply from Cardoen
Hi Tomasz, Thank you for your feedback! 😊
Glad to hear everything was handled quickly and professionally. That’s exactly what we aim for!
Hope to see you again. Team Cardoen 🚗💨
Massive car dealership 🤩
23 May 2026
Reply from Cardoen
True story! 🤩 Glad you felt it, we’re pretty proud of it too!
Team Cardoen 🚗
Reply from Cardoen
"Everything was perfect", those are words we love to read, Guy!
Thank you for the 5-star review. ⭐
Team Cardoen
Reply from Cardoen
Salut Sorin,
Merci beaucoup pour votre avis 5 étoiles. ⭐
L’équipe Cardoen
Super experience
8 May 2026
Reply from Cardoen
Hi Denis, thank you for the 5-star review. ⭐
Team Cardoen
Reply from Cardoen
Hi Grant, thank you so much for your great feedback!
We’re delighted to hear that everything went smoothly, with clear communication and a comfortable waiting experience. Enjoy that coffee and Wi-Fi anytime! ☕💻
Enjoy the ride! 🚗
Team Cardoen
Poor communication during the process…
Poor communication during the process of buying a car, wrong details filled inside the file's, even no explanation of the new car...etc
14 May 2026
Reply from Cardoen
Hi Victor, 👋
Thank you for your feedback, and sorry to hear that your experience went this way. This is of course not our intention.
I have raised this internally with the relevant colleagues so it can be followed up properly.
If you have any additional remarks, please don’t hesitate to send us a message via trustpilot@cardoen.be. We are happy to help!
Team Cardoen 🚗
It was easy to search, find and buy the right car.
The experience of searching, finding and buying a car was easy and satisfying. Thank you Cardoen!
13 May 2026
Reply from Cardoen
Wow, “easy and satisfying” — we love to hear that! 💙💚
Thank you so much for your kind words. We’re really happy we could make your car buying experience smooth and enjoyable! Team Cardoen 🚗✨
Zero communication after sending them…
Zero communication after sending them several emails. They didn't even know I had paid for the car. Also, I bought insurance from them, which they never provided the documentation for. I had to go get insurance from my bank due to the Cardeon not insuring the car.
9 May 2026
Reply from Cardoen
Thank you for sharing your honest feedback with us.
We’re very sorry to hear that you did not receive any response to your emails and that there was confusion regarding your payment and insurance. This is certainly not the level of service we aim to provide. 😔
If you are willing, please feel free to forward the emails you previously sent us. This will help us investigate internally where things may have gone wrong, so we can improve our service moving forward. (trustpilot@cardoen.be)
Also, please let us know if there is anything we can still assist you with at this moment – we would be happy to look into this further with you.
Kind regards,
Team Cardoen 🚗
The team was extremely helpful and…
The team was extremely helpful and professional. I was impressed.
8 May 2026
Reply from Cardoen
Hi Gerd,
Wow, “I was impressed”, that’s exactly what we love to hear! 😊
Thank you so much for your kind words, we’re really glad our team could help you in such a professional way! 🚗✨
Team Cardoen
Great customer service.
Great customer service from the whole staff. Special mention of Abdel (sales), he provided an awesome professionalism. Pickup was smooth. I would definitely come back here for my next purchase.
26 April 2026
Reply from Cardoen
Hi Samuel, thank you so much for your kind words!
Great to hear you had such a good experience with the team, and a special shoutout to Abdel – we’ll definitely pass on your compliments! 🙌
Enjoy your new car and you’re always welcome back for your next one 🚗💨
Team Cardoen
Good service but took longer time
Service is good but took longer than expected and longer than what I was told.
9 April 2026
Reply from Cardoen
Hi Victor, thank you for your feedback. 🙏
We’re glad to hear you were satisfied with the service itself. Our apologies that it took longer than expected and longer than what was communicated, we understand this can be frustrating. We’ll take this feedback on timing and communication on board to improve.
Kind regards,
Team Cardoen 🚘
Stress Free purchase
Rapid, professional and friendly advice on choice of car available within budget. All questions answered fast. For insurance purposes all documents were emailed rapidly. At handover, all papers were ready and time spend showing how the car worked. Excellent service - stress free. Would recommend to anyone looking for a car.
1 April 2026
Reply from Cardoen
Hi Antonia,
Thank you so much for this wonderful review! 😊
We’re delighted to read that your purchase felt truly stress‑free and that our team could guide you quickly, clearly and within your budget.
Great to hear that everything—from the documents to the handover explanation—went smoothly. Thanks a lot for the recommendation, and enjoy every kilometre with your car! 🚗✨
Best regards,
Team Cardoen
Simple
Simple , save , and fast Cardoen is great. My next car all so will be from them , only advise i can give it to the buyers is don't be in hurry to buy choise your car carefully. Only think i didn't like is that if u want to cancel the deal u meke u must pey extra 2000euros or something like that which is not nice bcuz off the fact that . Its not acceptable to pay that much many for a car when u actually not even drive it 100m that's not good that's why im giving that advice to the clients choice your car carefully and meke the deal when you are absolutely sure all the rest is good
24 March 2026
Reply from Cardoen
Thank you for sharing your experience with us. Reading “my next car also will be from them” truly makes us happy and means a lot to our team! 😊 We wish you many great miles ahead and hope to welcome you back again in the future. 🚗✨
Team Cardoen
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.