I had a good experience here. The people in front desk were friendly (not usual in Germany) and the repair was good and fast. About the price I can't say much, as it was covered by insurance. My... See more
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I went straight to carglass to make my appointment. Very friendly, helpful professional staff. The appointment was made around my work schedule. The work was carried out within the time frame give... See more
Great service: quick appointment (in just two days!), friendly and competent consultation, very quick work and finally great result! Doesn't really leave space to wish for more, thank you so much!
5-star customer service! Timely appointment and solid installation. Great warranty, too! 1-star reduction for parking my vehicle under a tree after new glass install that prompted a stop at the car w... See more
Company details
Information provided by various external sources
Die Carglass GmbH hat mit 330 Service Centern und mehr als 380 mobilen Einheiten ein einzigartiges Netzwerk an Stationen für die Reparatur und den Neueinbau von Fahrzeugglas in Deutschland. Das Unternehmen hilft Autofahrern im ganzen Bundesgebiet und bearbeitet jährlich rund 1,2 Millionen Kundenanfragen. Für die Reparatur setzen die geschulten Carglass-Monteure das eigens vom Unternehmen entwickelte und patentierte Verfahren „Glass Medic“ ein. Das Auto ist innerhalb von circa 30 Minuten wieder fahrbereit. Beim Neueinbau von Windschutz-, Seiten- oder Heckscheiben greift der Fahrzeugglasspezialist auf eine Bandbreite von insgesamt rund 50.000 verschiedenen Scheiben, die es derzeit auf dem Markt gibt, zurück. Dabei entsprechen alle Produkte den gleichen Qualitätsanforderungen wie die Originalscheiben der Fahrzeughersteller. Carglass kann unabhängig von Hersteller, Typ oder Baujahr alle Fahrzeugscheiben reparieren oder neu einbauen – in den meisten Fällen selbst bei ausgelaufenen Modellen, Young- oder Oldtimern sowie Spezialfahrzeugen. Carglass führt außerdem flächendeckend in ganz Deutschland die fachmännische Kalibrierung der Kameras und Sensoren von Fahrzeugen mit Fahrerassistenzsystemen (FAS) durch, wenn der Hersteller dies nach dem Neueinbau einer Windschutzscheibe vorsieht.
Contact info
Godorfer Hauptstr. 175, 50997, Köln, Germany
- socialmedia@carglass.de
- carglass.de
4.7
Excellent
191k reviews
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Super Service.
24 February 2026
Excellent Service
Very professional personnel with great on-time and high quality delivery
10 February 2026
Top Shop!
Carglass Garmisch Partenkirchen is a very good shop! I am from the Netherlands and had a stone hit on my way to Oberammergau. I went to the shop and could make an appointment which fitted in my agenda. The guy was friendly and correct and fixed the windshield. Thanks for the excellent service!
4 February 2026
Beste Service
Excellent service all around. I am super happy with the company and their support when someone broke my window.
2 February 2026
Excellent service 🤩
19 January 2026
Would recommend
Very good service! I get appointment very fast, like in two days which is not common. In the past i needed to wait like a week or so. These people there nice and know what they doing. Must admit i was a bit surprised by how professional they are. They work super quick and the result is really good! I am very happy, no complaints at all. thank you very much for everything! I recommend this place to everyone
9 December 2025
Unprompted review
Perfect Service
Everyone was friendly and professinoal,
they clean my car and mirror as well for free :)
8 December 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I went to fix the front glass from my…
I went to fix the front glass from my car ..they fixed but dust and glue trapped between the glass at least that they said to me and when I said that is their own fault ..they responded that they cant do anything about that and they were trying to avoid me to give me a solution .
1 December 2025
Reply from Carglass®
Sehr geehrter Kunde,
vielen Dank, dass Sie sich die Zeit für eine Bewertung genommen haben.
Wir bedauern sehr zu hören, dass es Anlass zur Beschwerde gab.
Gerne möchten wir Ihrem Anliegen nachgehen und benötigen dazu ein paar Angaben.
Bitte schicken Sie uns doch eine Mail mit Ihrem Kennzeichen und Ihrer Telefonnummer sowie eine Kopie Ihrer Bewertung an socialmedia@carglass.de, damit wir die Bewertung Ihrem Auftrag richtig zuordnen und uns darum kümmern können.
Mit freundlichen Grüßen
Ihr Carglass® Team
The service provided was great
The service provided was great. The appointments were scheduled without issues. The technician was helpful and informative
21 November 2025
Super Service
17 November 2025
bad poor quality
bad, please not go.
Only go if you would like to be angry
I sent you the email already. Please check it.
4 November 2025
Reply from Carglass®
Sehr geehrter Kunde,
vielen Dank, dass Sie sich die Zeit für die Bewertung genommen haben. Schade, dass die Bewertung nicht so gut ausgefallen ist.
Leider können wir aus Ihrer Bewertung nicht erkennen, was genau vorgefallen ist. Ihr Feedback ist uns aber sehr wichtig, denn es trägt dazu bei, dass wir unseren Service weiter verbessern können. Bitte schreiben Sie uns doch an socialmedia@carglass.de, was Sie verärgert hat – mit Ihrem Kennzeichen, Ihrer Telefonnummer und einer Kopie Ihrer Bewertung, damit wir den Auftrag zuordnen und an unseren Kundenservice weiterleiten können.
Mit freundlichen Grüßen
Ihr Carglass® Team
Excelent and easy professional with…
Excelent and easy professional with satisfying result
4 November 2025
Top!!!!!!!
29 October 2025
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