Canadacentral Reviews 

167
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and knowledgeable throughout the entire immigration process. People note that the team provides clear guidance and reassurance, making complex paperwork and visa applications smooth and manageable. Reviewers often mention that agents are kind, understanding, and readily available to answer questions during initial interactions. Some reviewers were not happy with refund processes, noting significant delays, broken promises, and difficulties in getting their money back. Consumers also mentioned that communication dropped significantly after payments were made, with some experiencing unanswered emails and missed deadlines.

What people talk about most

Service

Reviewers share conflicting feedback regarding their experiences with the service. While many customers... See more

Staff

Reviewers highlight positive aspects of staff, noting that representatives are very nice, patient, and easy... See more

Customer service

Customers consistently note ambiguous experiences with customer service, showing a high level of... See more

Payment

People report negative experiences with payment, noting that significant financial commitments were made... See more

Refund

Consumers find refund experiences to be a source of deep frustration and disappointment due to persistent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I made an application to see whether me and my family are able to immegrate to Cananda and start over. The call centre agent David Brown was so so helpful and friendly and understanding of the situati... See more

Company replied

Rated 5 out of 5 stars

First, I'd like to thank Canada Central for helping me and changing my life. I had been planning and looking into moving Montreal for so many years, and Canada Central really helped make what felt l... See more

Company replied

Rated 5 out of 5 stars

Canada Central was a key part of our successful move to Canada. The process can be overwhelming, but their team brought clarity, structure, and reassurance at every stage. They were well-informed, pro... See more

Company replied

Rated 5 out of 5 stars

I've been a client of central for a while. The service is a little slow, but they know what they're talking about. I'm happy with my agent, and I feel the work is being done thoroughly. A good compa... See more

Company replied


Company details

  1. Visa Agent

Written by the company

CanadaCentral stands is dedicated to facilitating smooth and successful immigration processes for individuals seeking to move to Canada. With a team of highly qualified and experienced immigration experts & consultants, CanadaCentral offers personalized guidance to navigate the complexities of the Canadian immigration system. We commit to integrity, transparency, and client satisfaction. Professionalism above all, and up-to-date knowledge of immigration policies, make CanadaCentral the right choice for our clients from around the world, aspiring to build a new life with us in Canada.


Contact info

3.9

Great

TrustScore 4 out of 5

167 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 29% of negative reviews

Typically takes over 1 month to reply

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3.9

All reviews

(167)

108 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Again for Canada Central

Again for Canada Central , as I said before this agency is group of scammers depends how stolen money from victims and cheating people , I put challenge if someone will contact me , cause is just one person try cheating people around world , we are going report this fake agency of scammers for Canadian government to see how government move through that

31 August 2026
Unprompted review
Rated 4 out of 5 stars

Before submitting

Before submitting, they reviewed all my documents twice. They Caught 2 small mistakes I would have missed. That attention to detail saved me time.

12 August 2026
Unprompted review
Rated 1 out of 5 stars

She is not the only one. Read the other reviews here, before you pay CanadaCentral your life’s savings or be in Debt for for nothing.

Before you take my word for it, scroll through the other negative reviews on this page. You’ll find a pattern repeating across multiple, unconnected customers, telling the same exact stories, Different names, different cases, the same shape, which is a lot promised, very little delivered, and a failed fight to get any money back when it doesn’t work out.
My child took a loan to pay this people £7,468 over ten months for CanadaCentral’s “Premium” immigration package. She was promised a visa process of around six months. Ten months in, no application had ever been submitted anywhere. She was moved through three different agents (Samuel, Neil and then Harry), each restarting document verification from scratch, while being told her case wouldn’t be “prioritised” unless she paid the full balance upfront, which she took a loan to pay them, hoping it would finally move things forward. It didn’t.
In June, she was put through what we all believe was a staged job interview for a role with no connection to her career. The next day she was told she “got the job” and that releasing the offer would cost a further £2,000, a fee that appeared from nowhere.

When she terminated the contract and asked for her money back, she was met with months of “the financial department is reviewing it,” solely coordinated by HARRY, followed by a flat refusal also by HARRY based on a document dated 1 December that she had never seen, never opened, and never signed. When she asked for the one piece of evidence that would clearly show that her signature was forged on the document (the digital signing record), HARRY told her it would only be produced “in arbitration or legal proceedings.” on the basis of confidentiality and Privacy for A DOCUMENT BELONGING TO HER, she was then sent a breakdown of her bill, where they billed her $4,740 for “support services” that, in practice, amounted to a phone call every couple of weeks asking how she was doing.
After all the back and forth, their final offer was barely 14% of what she paid them, dressed up as generosity, with her case placed conveniently “on hold” rather than closed as she requested. And given the pattern of there dealings here, NO ONE HAS REPORTED BEEN PAID after any agreement with HARRY.
She has since been advised to report this to the Canadian regulator overseeing immigration consultants and raised a complaint as they do not have any licensed RCIC lawyer connected to there company as claimed on there website, If you’re reading this before signing anything with CanadaCentral: read every review on this page, not just the polished ones at the top that they obviously paid for. Ask, in writing, exactly who your licensed immigration consultant is, and verify it yourself on the CICC public register committing to this company. Get everything in writing. Assume nothing, and don’t be the next name added to the list of there victims.My daughter is paying of Loan that she got no value for.

20 August 2026
Unprompted review
Rated 1 out of 5 stars

Scammer

This is a scam company. Do not be influenced by their sweet words and promises. They try to attract people by providing convincing information, but their main goal is to take your money. Even though there may be no one else available to provide such information, I strongly recommend thinking carefully before applying through this company. Based on my experience, be prepared for the possibility that you may not get anything in return for the money you pay.

I sincerely request people not to post positive reviews based only on their initial experience. Please complete the entire process and experience their services yourself before recommending them to others. Otherwise, you may unintentionally mislead other innocent people.

In the initial stage, they provide useful information and appear very professional and helpful. However, once they receive your money, the situation can change completely. After that, getting proper support, answers, or even a refund can become extremely difficult.

Mr. Harry, I am still waiting for the refund you agreed to. You signed an agreement regarding the refund, so I expect you to honor your commitment and return my money as promised.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Best communication

Best communication

5 August 2026
Canadacentral logo

Reply from Canadacentral

Thank you for your feedback! We’re delighted that you were happy with our communication and support throughout the process. Our agents work hard to make sure everyone gets the answers they need.

Rated 5 out of 5 stars

Brielle thank you for your time

Brielle thank you for your time, I will soon contact you to complete my application

17 July 2026
Unprompted review
Canadacentral logo

Reply from Canadacentral

Thank you for the lovely message! Brielle will be happy to hear it, and we’ll be ready to help you complete your application whenever you’re ready.

Rated 5 out of 5 stars

I had a very informative conversation…

I had a very informative conversation with William. He was very professional and shared a lot about Canada Central.

28 July 2026
Unprompted review
Canadacentral logo

Reply from Canadacentral

Thank you for the great review! Sounds like William gave you the full Canada Central experiance: professional, informative, and thankfully without commercial breaks! 😄

Rated 1 out of 5 stars

Over CAD 10,000 Paid, No Immigration Application Filed, and No Formal Response


I entered into a service agreement with Canada Central in good faith after being advised that my profile had very good prospects for immigration to Canada.

Based on those representations, I made a significant financial commitment and paid approximately CAD 10,000 for their services, in addition to the cost of IELTS, certified translations, and other required documents.

Throughout the entire process, I fully cooperated. I submitted every document requested, completed my IELTS exam, responded promptly to every request, and followed all instructions provided by the company.

Over many months, my file was transferred between multiple teams and consultants. Despite this, my case never progressed beyond immigration assessments, and no immigration application was ever submitted on my behalf.

After losing confidence in the service, I formally requested the termination of our agreement and a refund. I later sent a follow-up email after receiving no formal written response.

To this day, despite two formal written requests, Canada Central has not provided me with any official written response regarding my request.
For me, the most disappointing part is not only the financial loss, but the complete lack of communication after paying more than CAD 10,000 and trusting this company with one of the most important decisions of my family’s future.

Based on my personal experience, I cannot recommend Canada Central to anyone expecting transparency, accountability, professional communication, and meaningful progress after paying substantial fees

10 October 2025
Unprompted review
Rated 5 out of 5 stars

5 stars with my best regards.

5 stars with my best regards.

best

22 July 2025
Unprompted review
Canadacentral logo

Reply from Canadacentral

Five stars received with a big smile! Thank you so much for your support and best regards right back to you! ⭐⭐⭐⭐⭐

Rated 1 out of 5 stars

Na zyski dla siebie są nastawieni i nic…

Na zyski dla siebie są nastawieni i nic poza tym. Dalej nic od nich nie otrzymałem ani zwrotu zapłaconych pieniędzy ani załatwienia spraw. Nie warto im ufać w żadnym procencie. Największą głupotę jaką zrobiłem w swoim życiu to tym oszustom w pewnym okresie mojego życia zaufałem.They are only out for their own profit—nothing else. I still haven't received anything from them—neither a refund nor a resolution to the matter. They are not to be trusted in the slightest. The biggest mistake of my life was trusting these scammers at one point.

As for the IELTS, it is a difficult exam; I never managed to achieve the maximum score, and only 0.1% to 0.3% of test-takers worldwide attain the highest results. It is particularly challenging for those who do not live in an English-speaking country.
Some people working there—at that company—didn't get such high IELTS scores, yet they live in Canada. She didn't have to take an exam when she attended high school there, but when she wanted to pursue further studies, it turned out she didn't ace the test—even though she lives in an English-speaking country and her mother is an English teacher in Canada.Let them write about it once the process is over and the visa has actually been shown—instead of writing while they’re being hoodwinked and fed a line of nonsense.If anyone wants to pay them whatever amount they’re asking for, let them go ahead and pay. One thing I do know is that anyone claiming they barely made the payment and got their visa just a few hours later is pathetic—and it’s not worth believing such nonsense.My opinion aligns with the latest negative reviews. They took the money and did nothing for two years and eight months. And I don't expect them to do anything beneficial for me. Meanwhile, they went on trips to Europe and so on. This certainly isn't any kind of investment.

19 July 2026
Unprompted review
Rated 5 out of 5 stars

A big thank you to William Foster


A big thank you to
William Foster

William is one of the driving force of Canada central. Very professional and very direct.

9 July 2026
Unprompted review
Canadacentral logo

Reply from Canadacentral

A big thank you so much! William definitely keeps the Canada Central engine running. Hre is professional, direct, and always focused on getting things moving. We truly appreciate your support!

Rated 5 out of 5 stars

Best experienced very friendly

Was very friendly and helpful best experience

6 July 2026
Unprompted review
Canadacentral logo

Reply from Canadacentral

That’s what we love to hear! Friendly, helpful, and a great experience from start to finish. Thank you for the amazing feedback!

Rated 4 out of 5 stars

Weld

Greatifull
Excellent
Customer service attraction

8 July 2026
Unprompted review
Canadacentral logo

Reply from Canadacentral

Thank you so much! We’re thrilled that our friendly approach and excellent customer service made such a great impression. Your support truly means a lot to us!

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