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Costway Canada Reviews 

2,353
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,570 reviews, reviewers had a great experience with this company. Customers frequently mention that navigating the website and placing an order is simple, while prices remain very reasonable. Consumers also highlight that shipping is exceptionally fast and most items arrive safely in excellent condition. Shoppers often express deep satisfaction with how the products look and function once successfully assembled. However, some people mentioned difficulties tracking their shipments online or experiencing delays with delivery notifications. A few consumers also reported receiving defective products, missing components, or items with lower quality than expected. Reviewers noted that dealing with returns or finding specific replacement parts could sometimes be challenging.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, reflecting a wide range of differing experiences. While... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, sharing both positive and negative experiences.... See more

Quality

People report ambiguous experiences with quality, revealing a wide split among consumers. On one hand,... See more

Order

Customers had ambiguous experiences with order processes. While many reviewers praised the easy online... See more

Price

Consumers find price to be very reasonable and a major factor in making their purchases. Reviewers frequently... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great! Within a few days, you'll receive your product at a good price. The delivery service could be improved.For both orders same delivery guy. First order:The delivery driver didn't want to drive... See more

Company replied

Rated 4 out of 5 stars

Delivery was good The instructions were very clear The components were very well labelled We were short a screw and some washers Takes 2 people to assemble, 90 minutes Loungers Seem a little na... See more

Company replied

Rated 4 out of 5 stars

First time shopping on this site. I found it easy to navigate and order. Not sure of the extra cost to guarantee satisfaction and return items - most other sites don’t require anything like this. Goo... See more

Company replied

Rated 4 out of 5 stars

I picked up a fire coffee table that was half off. Was a little hesitant because I saw costway products being sold at many places and never saw the direct website before. Products support and purchasi... See more

Company replied


Company details

  1. Outdoor furniture shop
  2. Appliance shop
  3. Baby shop
  4. Home Furniture Shop

About Costway Canada

Written by the company

Costway Canada Banner

About Costway.ca

Costway.ca is a trusted online retailer offering high-quality furniture, home appliances, and lifestyle products for Canadian households. We are committed to providing affordable, practical, and stylish solutions that enhance comfort and convenience in everyday home life.

Our product selection includes indoor and outdoor furniture, essential home appliances, and kids’ furniture and toys, designed to meet the needs of modern Canadian families. With free shipping sitewide and reliable fulfillment, we strive to deliver a smooth and convenient shopping experience.

Supported by a customer-focused service team, Costway.ca is dedicated to helping families create a more comfortable and enjoyable living space.

Choose Costway.ca for quality, value, and a better home lifestyle.

Our Promise to You

Written by the company

Trust keeps us always by your side!
Driven by passion and innovation, we offer a wide range of furniture to elevate every moment of home life. We’re here to accompany you through every stage—bringing comfort, style, and delight to your home.

Shipping and Warranty Guarantee

Fast Free Shipping & 30-Day Return

Fast Free Shipping & 30-Day Return
Free standard shipping is available to most destinations. A 180-day warranty and a 30-day return policy are provided to ensure a seamless shopping experience.

Contact info

Promotion box for Costway Canada

Get C$250 Coupons for Your Orders!

Plus free shipping across Canada on all home furniture & decor items!

4.0

Great

TrustScore 4 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.0

All reviews

(2,353)

1,698 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Overall, good experience

Good communication, quick shipping, and product arrived as described.
The only feedback I have is that the assembly instructions could have been better. They were very basic and not detailed enough.

31 August 2026
Rated 5 out of 5 stars

Very good experience!

26 August 2026
Costway Canada logo

Reply from Costway Canada

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Rated 5 out of 5 stars

Delivery prompt.

Delivery prompt.
I have not assembled the unit yet

31 August 2026
Costway Canada logo

Reply from Costway Canada

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Rated 1 out of 5 stars

Overpriced, loud, poor battery

Overpriced and loud with cheap battery
Honestly chat GPT said costway has good reviews.
The price was way more than ride on's I saw on market but I still went ahead with the purchase since the reviews were good. The truck is loud and honestly theres an annoying grinding sound when you turn with 1 kid on it. For the price yes it looks nice but the battery even if you follow the instructions for the first charge is NOWHERE close the hours mentioned in specs and user guide. For the price this is not a good buy at all SAVE YOUR MONEY.

31 August 2026
Unprompted review
Rated 5 out of 5 stars

I love Costway

I love Costway. Would definitely recommend. I bought my son's gaming recliner (chair) from this store for his 10th birthday and him and his little sister love it! Shipping and delivery was fast. No issues.

30 May 2026
Costway Canada logo

Reply from Costway Canada

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Rated 5 out of 5 stars

Quick response to order.

5 September 2026
Costway Canada logo

Reply from Costway Canada

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Rated 5 out of 5 stars

Great products

Great products, fast delivery. Super online experience!

5 September 2026
Costway Canada logo

Reply from Costway Canada

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Rated 5 out of 5 stars

Easy to order

Easy to order. Good quality. Arrived on time & in good fashion. Would buy from Costway again.

29 August 2026
Costway Canada logo

Reply from Costway Canada

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Rated 5 out of 5 stars
Costway Canada logo

Reply from Costway Canada

Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.

Rated 5 out of 5 stars

Awesome service!

Awesome service!! Thanks for a quick delivery.

28 August 2026
Costway Canada logo

Reply from Costway Canada

Dear customer,
You're very welcome! Thank you for your amazing review. We're thrilled to hear you loved the service and the speedy delivery. It was a pleasure serving you—hope to see you again soon!
Warm regards
Costway inc.

Rated 1 out of 5 stars

Very cheap

Very cheap . In the product photos on your website, the sofa appears to have clearly visible tufted/button-like details on the fabric. These details are an important part of the appearance shown online. However, on the product I received, these details are barely visible, making the sofa look noticeably different from what I expected based on the advertised photos.

28 August 2026
Rated 5 out of 5 stars

Everything was as it is supposed to be.

Everything was as it is supposed to be.

28 August 2026
Costway Canada logo

Reply from Costway Canada

Dear customer,
Thank you so much for your kind feedback! We're truly glad everything met your expectations. It was a pleasure serving you, and we hope to see you again soon!
Warm regards
Costway inc.

Rated 5 out of 5 stars

Excellent!

4 September 2026
Unprompted review
Costway Canada logo

Reply from Costway Canada

Dear customer,
Thank you for your kind words! We're so glad you're happy with your purchase. Your satisfaction means the world to us. We hope to serve you again soon!
Warm regards
Costway inc.

Rated 5 out of 5 stars

So solid

So solid - these products will outlive us lol - especially the tables

28 August 2026
Costway Canada logo

Reply from Costway Canada

Dear customer,
Thank you for your wonderful feedback! We're thrilled to hear that you find our products so solid and durable – "outlive us" really made us smile! Quality and longevity are exactly what we strive for, especially with our tables. We truly appreciate your support and hope to serve you again in the future!
Warm regards
Costway inc.

Rated 4 out of 5 stars

Easy checkout and Fast Delivery

Easy checkout and Fast Delivery. $ vs 5 because there was no option to opt out of the enhanced delivery service.

22 August 2026
Costway Canada logo

Reply from Costway Canada

Dear customer,
Thank you for your feedback! We're glad you enjoyed the easy checkout and fast delivery. Just to clarify – the Seel Worry-Free Delivery service is optional, and you can simply uncheck it before placing your order if you prefer not to use it. We appreciate your suggestion and will look into making this option more visible. We hope to serve you again soon!
Warm regards
Costway inc.

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