20:20 Innovation Reviews 

31
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Very happy with the onboarding service from day 1. Alicia Pickering has been amazing, anything I have wanted or needed she has been happy to jump on a call quickly. She walked me through the dashboard... See more

Company replied

Rated 5 out of 5 stars

Williams joined 2020 twenty-eight years - from just after its set up and the days of Chris Frederiksen. 2020 services have always been pioneering and leading in its delivery and value. The Spr... See more

Rated 5 out of 5 stars

Great people with innovative ideas and partnerships with key brands in the profession to ensure all the needs of an independent accounting practice are met. The events are very well organised,... See more

Company details

  1. Accounting school
  2. Accountant
  3. Auditor
  4. Career and Education Provider

Written by the company

20:20 Innovation formed in 1998 as a leading training provider for UK accountants and tax professionals. 20:20 Innovation support thousands of UK accountants via our membership packages with regulatory compliance, CPD training, growth planning and marketing tools. In addition, we also offer a range of services from websites for accountants, fully managed social media, file reviews and consultancy and specific niche forums on technology and the property sector. We offer support to practitioners and employees in your accountancy business via webinars, resources, live events and tax tools.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

31 reviews

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4.6

All reviews

(31)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy with the onboarding service…

Very happy with the onboarding service from day 1. Alicia Pickering has been amazing, anything I have wanted or needed she has been happy to jump on a call quickly. She walked me through the dashboard and pointed out somethings I wouldn't have known otherwise. I am using the social media services which has been a great help. I'm very happy.

9 June 2026
Unprompted review
20:20 Innovation logo

Reply from 20:20 Innovation

Hi Samantha, thank you very much for your kind review and we are delighted that the services and onboarding process have been helpful. We look forward to working with you

Rated 5 out of 5 stars

Williams Chartered Accountants and 2020

Williams joined 2020 twenty-eight years - from just after its set up and the days of Chris Frederiksen.
2020 services have always been pioneering and leading in its delivery and value.
The Spring Conference yesterday - 23rd April 2026 - delivered on all our expectations!!
Fresh Content, trending topics, remarkable speakers and a very well organised event that was seamless from start to finish.
All that needs to be said is 'Thank You' for a great learning day out of the office.
Best wishes
Denver Dias.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

How business should be conducted

After I downloaded a free resource from 2020 Innovation, they reached out to me — and I’m genuinely glad they did. I ended up working with Jack Taylor, and the experience has been very positive.

Jack took the time to walk me through their services in a clear and straightforward way, which I appreciated given how busy I’ve been. He was patient throughout, didn’t rush anything, and made sure everything was explained properly over several meetings.

What stood out was Jack’s honesty and methodical approach. He didn’t oversell or exaggerate anything, which is refreshing in an industry where that’s all too common. He simply explained what 2020 Innovation can and can’t do, and how their services would actually fit my needs.

I’ll be using their services to keep the tax data on my website updated, as well as taking advantage of their new reports and budget resources. These tools seem genuinely useful and should save me time while keeping things accurate. I cannot wait to see how it’s all going to come together on my new website.

Overall, the whole process was easy to understand, with no pressure and no nonsense. A really solid experience and a good reflection on 2020 Innovation as a company.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Great conference

Great conference, useful content, good selection of exhibitors, although a little more time to interact with them and network would have been useful.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

20:20 Annual Conference

Great location - easy to find with plenty of car parking. Friendly staff very helpful all day.
Excellent conference with good mix of topics, plenty of variety of sponsor exhibitors and good opportunities for networking and updating.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Awesome support for independent practitioners

Great people with innovative ideas and partnerships with key brands in the profession to ensure all the needs of an independent accounting practice are met.

The events are very well organised, ensuring we get to learn from great speakers and each other.

A vast range of CPD on demand for my team, and regular newsletters to inspire my social media content.

I can't imagine building my practice without the support of the 2020 crew. Money well spent.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic conference

Fantastic conference; thought provoking and really well organised. Would highly recommend the conference which attracts good practice size range with good relevant guidance to firms of our size.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

A big thank you to the entire team for…

A big thank you to the entire team for your support, input, and guidance in bringing our new website to life!

It was a real collaborative effort, and the result truly reflects our shared vision — fresh, user-friendly, and forward-looking.

We’re proud of the outcome and grateful for your help in making it happen.

30 July 2025
Unprompted review
20:20 Innovation logo

Reply from 20:20 Innovation

Thanks for your review, Ash. We're delighted that the team was able to provide you with the right support and that your website is exactly what you wanted :) we look forward to working with you and the team for many years

Rated 5 out of 5 stars

The training products are great and…

The training products are great and value for money. The team is very helpful. Currently in the process of working on my firm's website with 20:20 Innovation. Marquee Chang of 20:20 Innovation was extremely helpful and guided me through every step of the way.

I would definitely recommend 20:20 Innovation!!

24 July 2025
Unprompted review
20:20 Innovation logo

Reply from 20:20 Innovation

Thank you for your kind feedback, Stanley. It's a pleasure working with you and we look forward to supporting you for many years to come.

Rated 5 out of 5 stars

Review of 20:20 Innovation

Good price point, easy set up and great initial training to get the team up and running.

29 January 2025
20:20 Innovation logo

Reply from 20:20 Innovation

Hi Natalie, we're thrilled you found the onboarding process smooth and beneficial! We look forward to helping you and your team with all of your CPD requirements in 2025 and beyond.

Rated 5 out of 5 stars

Alicia was very professional and…

Alicia was very professional and informative. She explained the necessary information concisely and give us a full grasp of the 2020 website

24 September 2024
20:20 Innovation logo

Reply from 20:20 Innovation

Thanks for your review, Don. We're delighted that Alicia was able to provide the right support and we look forward to working with you and the team for many years

Rated 5 out of 5 stars

The quality, a fantastic resource

I have found the quality of the content to be fantastic and the information is practical/relevant to public practice. I can't recommend them enough.

7 September 2024
Unprompted review
20:20 Innovation logo

Reply from 20:20 Innovation

Hi James, that's a wonderful review. Thank you for taking the time to let others know about your experience and we look forward to working with you for many years to come

Rated 5 out of 5 stars

Weekly updates and information

All weekly updates and information are very useful

25 June 2024
20:20 Innovation logo

Reply from 20:20 Innovation

Hi David, thanks so much for your review. It's a pleasure supporting Ascentis and we hope we can continue to do so for many years to come

Rated 5 out of 5 stars

Travelogue london City I have stayed…

Travelogue london City I have stayed in there 23/24/25/26 May 2024 I have had good time staff was very nice helpful morning breakfast staff cal liba/atif/neomi /yousif
They r so nice they have look after us well they r wonderful

26 May 2024
Unprompted review
Rated 5 out of 5 stars

Great product and service

Such a great, well produced product and so easy to purchase and brand!

26 March 2024
20:20 Innovation logo

Reply from 20:20 Innovation

Thanks Julie, we're so glad you've enjoyed your Tax Rates PDF! It's a pleasure supporting you and we hope to do so for many years to come

Rated 5 out of 5 stars

Great training and resources available…

Great training and resources available and constantly upgrading and improving their services

22 March 2024
Unprompted review
20:20 Innovation logo

Reply from 20:20 Innovation

Thanks for your kind words, Tyler. We're delighted to be able to help and look forward to supporting you for years to come

Rated 5 out of 5 stars

Every Accountant Should Join

Every accounting firm should be a member. I have been a member since 2011 and found the CPD quality and quantity worth the fee alone. I would highly recommend the organisation to any accounts working in practice.

22 February 2024
Unprompted review
20:20 Innovation logo

Reply from 20:20 Innovation

Hi Lars, thanks so much for your review. It's a pleasure supporting you and we hope we can continue to do so for many years to come

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