Missing confirmation mail
I placed an order with JD Sports Denmark 15 days ago, but I never received an order confirmation email. Therefore, I have no tracking information and cannot track my package.
I have contacted customer service around 20 times, but I have never received a response.
The payment has already been taken from my bank account, yet I have still not received the goods or any information about the delivery.
This situation is extremely disappointing. I would like they to investigate this matter immediately and provide me with the status of my order and tracking information. If the order cannot be delivered, I expect a full refund
14 August 2026
Unprompted review