Pickup failures, but all delivered and resolved in the end
I bought a bike on Bikeflip, but the pickup process has been a total mess. The courier pickup has failed about 5 times, maybe because of the seller.
Great idea, bad logistics.
I hope Bikeflip steps in to resolve this issue with FedEx or provides an alternative pickup method.
*UPDATE 21/08*
The bike was delivered, although some parts of it were not like in the AD the support team helped me to return money partially to make the required fixes. I can now ride the bike which is awesome! Negotiations with support and the seller took about 9 days to complete. So in total from order to receiving a bike to completely receiving it and riding about 4-6 weeks of waiting, but it pays out in the end.
Good service overall.
4 August 2026
Unprompted review