Worst Software and worst service
This is a worst service. I purchased the software because they promised me to input data for me so I can use it in couple of day. However, they did not provide training, of course no input any data. I tried to input data by myself but the software has bugs here and there. They prevented me work on it. I asked refund on the 15 days, the sale rep and the customer service agreed but there were no action. I disputed for 6 months now, they still refused to refund me as well as no further service provided. Not worthy to use this software. Waste my time, energy and money. If I could, I would rate it 0 star!
Reply from DoorLoop
Hi, Jade. We're sorry to hear about your experience and appreciate you taking the time to share it. This is not the standard we hold ourselves to, and what you've described is something we want to look into directly. Please reach out to us at support@doorloop.com and reference this review. We'd like to review what happened and make this right.