Do not park here
Do not park here - apparently they changed hands not too long ago and the current operators need much more help and organization to make this a reasonable service. We waited 45 minutes to be picked up on our return and the shuttle was so full every inch of sitting and standing space was taken. We had called several times to see why the shuttle was taking so long and no one answered AND it said voicemail was not set up. Also, we had reserved a spot but on arrival they told us they only had valet parking left; it would be no extra charge except gratuity for the valet. Of course when we arrived the bus unloaded a huge amount of people and there was only one valet so that took forever too. Hope they can improve in the future perhaps with hiring a lot more staff.