K D

I tried to log in simply to pay for my child's school breakfast, but the app would not let me access my account. When I attempted to reset my password, I was told that I had exceeded the number of allowed attempts, leaving me completely locked out.

This is extremely frustrating, especially when parents need quick and reliable access to make payments for their children. A system that prevents users from logging in and then blocks password resets is not fit for purpose.

What should have taken a couple of minutes turned into a waste of time and unnecessary stress. Based on my experience, the app is unreliable and needs significant improvement.