Outside furniture that it's impossible to mount. Wrong pices.
I received a outside furniture that it's not possible to mount, review the manual and follow step by step but can't mount as manual it's saying. I opened a support case and no one replied me. I sent pictures, manual, all the pieces that was wrong and continue without one answer. I can't find the support number to call. I already by the product and can't use it and no one can solve my issue. It's really sad. Now I have 3 support cases and 0 replies. Both I sent the pictures. Please need a solution ASAP, I paid for something that I can't use it.
Reply from Bygghemma.se
Hi Henrique,
Thank you for the feedback.
We are currently experiencing longer processing times in our complaints department, but will contact you as soon as possible. You do not need to submit any more tickets. We will contact you soon.
Thank you again for reaching out. These feedback will help us to move forward.