SCAM - BEWARE. THEY WILL STEAL YOUR MONEY
BEWARE
Ornament failed to recognise the immediate cancellation of subscription - during the trial period back in 2025. Company FAILED to communicate about upcoming an upcoming renewal, like any reputable company would. First I hear about it is getting a receipt for the next year subscription, by which time is it too late. Company is unwilling to even discuss their failings and outright refuse to refund the money they took in error.
Reply from Ornament
Dear Tom Farrington,
Thank you for your review! My name is Victor, and I work on the app’s support team. Please allow me to take a closer look at the issue you described. I will be happy to help you resolve it. For this, I will need your email address. Please send it to me through the Trustpilot form or email me directly at victor.danilin@ornament.health
I will be glad to assist you promptly and resolve the issue.
Stay healthy,
The Ornament Team