Derek Masters

United Kingdom

Reviews

Review of Plusnet


Rated 1 out of 5 stars

Don’t risk plusnet

Company is disconnected. My internet has been down for over 24 hours. Plusnet’s chat bot told me the issues had been resolved, when they hadn’t. The customer service has no idea what’s going on with the outages and have no words about what can be done. I live in an area with really poor signal and am completely disconnected. Plusnet is charging me a premium and I’m not getting my moneys worth.

21 October 2025
Unprompted review