SH

Stuart Hartwell

United Kingdom

Reviews

Review of Movistar España


Rated 1 out of 5 stars

My 14 year old daughter and I walked…

My 14 year old daughter and I walked into the Santa Eulalia shop looking to buy a prepaid sim card. The young male & female that were serving at the time made us feel unwelcome from the moment we entered the store. They informed us that they didn't sell prepaid SIM cards so we left immediately. As we were leaving the shop we looked round & they were laughing at us. Appalling customer service. We went down the road around 100 metres & found an Orange store. They could not have been more polite & helpful & we had our Sim card within minutes. Complete contrast to our earlier Movistar experience!

21 July 2026
Unprompted review

Review of Bunch


Rated 1 out of 5 stars

Diabolical customer service

Diabolical customer service. See all other 1 star reviews. Am currently discussing with my bank's fraud department.

29 August 2025
Unprompted review

Reply from Bunch

Hi Stuart, thank you for leaving your feedback. We are very sorry to hear about the concerns you’ve raised and the frustration this has caused.

To allow us to look into this properly, please respond to the Trustpilot info request so we can safely match your review to your account and review your case in detail.

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