AM

AM

Germany

Reviews

Review of STRATO GmbH


Rated 1 out of 5 stars

Absolute bonkers

Absolute bonkers! I've bought many domains for different providers from all around the world. But I have never experienced service this bad.
It took them three days to assign a domain (🤯). I wanted to use Cloudflare nameservers with my domain. But it was impossible. No matter what I tried, it just said there was an error. And the service personnel weren't beneficial in this regard.

30 July 2025
Unprompted review

Reply from STRATO GmbH

Hello AM,

I am sorry to hear that you have had a negative experience with STRATO.

My colleagues and I are helping where we can. However, if our system identifies errors with the configuration of the entered name servers, the issue needs to be addressed on Cloudflare's side.

I will be happy to support you if there is anything else. I sent you an email.

Best regards,
Oliver
STRATO hilft