LR

United States

Reviews

Review of Pirate Ship


Rated 5 out of 5 stars

Ahoy

Ahoy! Gather ’round, ye landlubbers and seasoned sea dogs, for I must share a tale of the finest app to ever sail the digital seas: Pirate Ship!

Shiver me timbers! If ye be runnin' a business and payin' full price for postage, ye’re practically yieldin' yer hard-earned booty to a band of ruthless scallywags. Avast! Stop throwin' yer gold to Davy Jones' Locker! Pirate Ship cuts down yer shipping costs faster than a sharp cutlass slicin' through canvas. The discount rates they offer will make ye want to splice the mainbrace and sing a hearty Yo-ho-ho with yer crew!

Whether ye command a massive sloop or a nimble cutter, the software lets ye weigh anchor and navigate yer orders at maximum knots. Ye don't need to be a seasoned Cap'n to figure it out—the interface is so smooth, even a bilge rat could print a label without catchin' scurvy.
And the customer service? Aye, aye! Their support crew responds faster than the wind catchin' a jib or a bowsprit. If ye run into any trouble, they won't maroon ye on a desolate island or hand ye a Black Spot. Every matey on their support team treats ye like a top-tier privateer, jumpin' into action to solve yer problems before ye ever have to threaten to make anyone walk the plank!

Five stars for Pirate Ship! Fly the Jolly Roger high, pillage those massive shipping discounts, and keep more gold in yer chest!

17 August 2026
Unprompted review

Review of Shop LC


Rated 3 out of 5 stars

Returned

I purchased four necklaces and four bracelets. They were packed well for shipping and I received them in a timely manner. The problem was that I must have misunderstood the length of the bracelets. When they were listed as 7 to 9 inches with extension I thought the 7 to 9 inches was the length of the bracelets and the extension was extra. Needless to say the bracelets were too small to wear without using the extensions and the extension looked to me to be too weak for an adult male. So we sent everything back.

Update: 02/13/2026
I just wanted to say that Shop LC did try several times to get in touch with me to try to work things out but I was not at home when they called. I did send an email and told them that the bracelets were to small and that I had already sent them back. They sent a return label with my purchase so I used it and the return went pretty smooth. I would also like to add that I use PayPal when I purchase something online and for a couple of reasons, 1 is that PayPal is the only one with my banking information and 2 PayPal has a buyer protection plan two help you with any dispute that may occur. And may be the only way to get your money back.

2 February 2026

Reply from Shop LC

We regret any inconvenience caused. We want to make things right and improve your experience. We attempted to reach you but couldn't get through. Please let us know a convenient time to contact you, or you can always reach us via chat at https://www.shoplc.com/contact-us.html or email us at customerservice@shoplc.com

Review of Bambu Lab


Rated 1 out of 5 stars

Continuation of earlier review

This is a continuation of my earlier review. As I said before my order for the A1 3D printer with the AMS LITE was screwed up, instead of getting the one with the AMS LITE they're sending me the one without. At this point who is to blame for the mistake is irrelevant how they handled it from here is what counts. As I said before I noticed that they had me down for the wrong printer the next day. I sent them email that morning saying how can I change my order to the right printer. They sent me an email from their AI system stating that I would have to return the printer pay shipping both ways plus a restocking fee of 20 or 30%. When I sent them my email the printer had not been shipped yet according to UPS a label had been created but UPS has not received the package I was never able to get a company representative until 5 days after I ordered it. By then the printer was shipped. Here is there response

((First, we would like to clarify that we would have been more than happy to cancel the order for you if it had still been possible. Unfortunately, by the time we received your request, the order had already been dispatched from the warehouse, even though this was not yet visible on your side, so cancellation was no longer feasible.

In addition, we are not able to change the product by charging or refunding the price difference; the only solution is to cancel the full order and place a new one.

Please also note that if you choose to have the parcel returned via the carrier, the return shipping fee would need to be covered by you.))

They say that the order had already shipped by the time they got my email that's a damn lie, because when UPS picks up a package that's when it is scanned into the system and that was 3 days after I ordered it.
I have seen a lot of reviews for this company that gives them 5 stars but those people haven't had to deal with customer service. Like I said before this customer service SUCKS!

29 December 2025
Unprompted review

Review of Bambu Lab


Rated 1 out of 5 stars

Customer service

First of all I would give this company 0 stars if I could. My problem starts with their website, when trying to order the A1 3D combo printer with the AMS LITE they have this printer along with the standard printer on the same page. And they have their printer accessories on that page. So after you pick the printer that you want you can start picking the accessories and that's when the problems start. When you pick an item it grays out the printer page and then you pick your item and hit the add button. Then when you try to go back to the printer window if you hit the arrow at the bottom of your phone it takes you back to the beginning and you loose everything that you have entered and defaults back to the standard printer. So until I figured out how to get back to the printer page without having to start over it took me a couple of times. When I finely made it to the cart page and the pay now page I wanted to pay with PayPal and finally found the option clear at the bottom of the page. After placing my order, the next day I realized that the wrong printer was selected and I immediately emailed customer service and asked to change my order to the printer that I wanted. What I got from them was an AI response stating their return policy l never could get a customer service representative because I was trying to stop the shipment. What they did was create a shipping label and the printer sat at their facility for 3 days while I tried to stop the shipment and they stopped any communication with me and now the package has shipped. And if I want the printer I will have to return this printer pay shipping both ways plus a 20 or 30% restocking fee. I believe this could all have been avoided if they were willing to work with me like they implied in there customer service satisfaction statement. I think their customer service SUCKS!

26 December 2025
Unprompted review

Reply from Bambu Lab

Thank you for taking the time to share your feedback with us. We sincerely apologize for the frustration and inconvenience you have experienced.

Your feedback is very valuable, and we will share it with the relevant team to help improve the customer experience. To help us review your case in detail and work toward a proper resolution, could you please provide your support ticket number?

Review of Monport Laser


Rated 4 out of 5 stars

My experience with monport

My experience with monport has always been great. When ever I have a question about the laser, or a software settings problem, they have always responded in a timely manner. The reason I only give four stars is because like I was always told during my working career reviews is that there is always room for improvement.

16 July 2025
Unprompted review

Reply from Monport Laser

We're glad that you liked our machine and our service. If you have any problems with your laser in the future, please don't hesitate to reach out to us. Happy engraving!