RA

Rashaine

United Kingdom

Reviews

Review of Rating Card


Rated 5 out of 5 stars

Ingenious card

This was introduced to me by my son who is my business partner.

The card is fantastic to use once you become familiar with it.

Asking people to give reviews is sometimes challenging as people have busy lifestyles and although they may sincerely want to honour their commitment, the reality is they forget.

What I admire about the card is the fact that reviews can be sought and completed immediately as we did at a recent event. This is crucial in our industry because most people 'read' reviews before making a decision in purchasing from the buyer.

Thanks for this card.

14 November 2024
Unprompted review

Review of 1st Central Insurance

Review of The Modern Milkman


Rated 3 out of 5 stars

I love the ideas of organic products…

I love the ideas of organic products and the fresh milk being delivered. However, I don't like the idea of the food items being left directly on the ground because of hygiene reasons due to excretion of animals etcetera.

I also asked for the products to be issued on a trial basis. I have emailed and requested for the frequency to be stopped/reduced as I am not using the products as much. I have had to discard of several bottles and boxes as a consequence.

The items still continues to be lef at my homet and this infuriates me as I am incurring additional expenses

12 August 2024

Reply from The Modern Milkman

Hi there,

Thank you for taking the time to leave your review and share your feedback about our service. I’m genuinely sorry for the difficulties you encountered with our cancellation process and delivery. This isn’t the experience we aim to provide, and we’ll definitely take your feedback on board as we work to improve.

I've spoken with the team of representatives who visited your home. Although you’re free to cancel your orders at any time, please note that our service is designed as a repeat weekly delivery and isn't available as a trial.

I appreciate our conversation this afternoon and the valuable insights you provided. Rest assured, I’ll share your comments with my team to help us enhance our service.

If you decide to give us another try in the future, I’d be delighted to send a milk box and ice packs with your order. These will help keep your items cooler for longer and protect them from wildlife.

Thank you for giving us a go. We hope this isn’t goodbye forever!

Warm regards,
Joe

Review of HSS ProService


Rated 4 out of 5 stars

At first we had a slight glitch on…

At first we had a slight glitch on receiving the generators. We were only able to pick up 2 generators instead of the 3 we originally ordered. One of the persons on site said it was not possible to amend the order. However, we managed to contact the customer service department and they quickly resolved the issue by issuing us a refund for the 1 generator and gave us tge 2 generators so we could proceed with our jobs.

24 July 2024

Reply from HSS ProService

Good Afternoon Rashaine

Thank you taking the time to review your hire at HSS and the positive feedback you have left for our teams. This is greatly appreciated as it shows just how hard our teams work at HSS to ensure our customers are happy at the end of their hire.

It is great to hear that we managed to resolve the issue swiftly, and you was happy with this outcome.

Thank you again for using HSS hire and we hope to see you back at HSS again soon.

Kind regards

Daniel