Dayle and Josh

Use to highly rate this company. Has gone down hill recently. Explained clearly my phone is not accepting inbound calls at present. Same problem again has happened today, asked if I could call out to the pharmacist. And was met with a very blunt “its a missed appointment”. “Your gonna have to pay for it”. No help or offer of support. Clearly from the time I called, to the time I was answered. I was still well within my appointment time. Absolutely disgusting service. Will be looking else where for support. Use to think so highly of this firm. Completely 360 with one phone call. You’re dealing with mental health patients. Training needs to be implemented and improved. Never had a problem until now, just seems like pesty sales teams, for overpriced medication and at mediocre quality. Fix up Mamedica!

15/01/26:

Adding this on after MAMEDICA HAS NOW REPLIED. You are more than welcome to look further into it. When I clearly explained both times. There was a problem with my phone. Easy fix, but money has started to come before your patients. Absolutely unacceptable.

This man over the last 6 years has helped me no end. I hit financially hard times, but this was no problem for him. He still helped and sent out products to help with my skin condition and mental health. He has always gone above and beyond for myself and so many others. This man beat c@ncer without the help from Big Harmer - he is a credit to the Industry and is an incredible human being. This review will never express my gratitude for this man enough, he is an absolute legend. And his products are second to none! If you need CBD products that can be trusted, this is your man! No nasties, no fillers, it is what it says on the tin!

Once again the staff at Mamedica have outdone themselves! Super fast getting through and super helpful start to finish and to even get a call back just to let me know my medicine was on route was so nice! Thank you so much JEN for going the extra mile, when you didn’t have to! Mamedica whatever you’re doing keep doing it! The service is getting better every month! Thanks Jen!

Olivia May Friggens

Absolutely lovely lady helped me with my prescription today, I had no way of getting my medicine. As for some reason the system was not showing payment made. But Olivia swiftly jumped in to action and got it all sorted for me. And now I have some medicine coming tomorrow . This has helped so much as I have ran out, and has been making my mental health worst. Thanks again Olivia your a superstar.

Ben was an absolute diamond, had nothing but time for me and was extremely helpful. Start to finish. I had got worried thinking I would not be seen, but luckily I got through to the right person. Thank you Ben and thank you Mamedica!