The reality
Initially everyone is lovely, they ask for your views at a time when they have been extremely nice to you and I'm not saying that's not genuine but definitely a way to draw people in and influence a positive response...I paid an extortionate amount to get implants and a crown bridge. The crown bridge has been sensitive to hot and cold since being fitted I've been back on 2 occasions and they fill it with what they refer to as a varnish style product. I'm not rich and do not live in London so it costs me so much to go for these appointments.
They say they are cleaning my teeth and are actually gradually grinding away they enamel...I have pain each time they do this so called cleaning I've asked them not to do this they state it has to be done.....
The filling bits where the implants were fitted keep falling out I was told that it's not a problem and it won't affect my implants or gums in any way.
Where I had the crown bridge previously I had for over 20 years and never had any issues and now it's a continual pain. No wonder why people go abroad to get treatment.....
I thought I had done so much research before going to them for treatment and they don't show any real negative comments so you can't get a real idea of what is going on. The term it's too good to be true is correct...the best dentist treat the wealthy people and people like me are spoken to in a derogatory manner...I was asked at my last appointment if I knew what enamel was and given a lecture....I had to stop him at one stage and stated 'I haven't lost the capacity to understand yet'....
I am waiting for them to reply to my email yet again and yes the pain in the crown bridge area returned within 24 hrs. The person I saw even stated he could see what the problem was and if it doesn't get better in the next 2 months they will need to replace it. Also the images they took whilst undertaking the treatment you could see what was being done. This last scan was a basic scan and I am waiting to see it as I have requested it where they state all is well, when clearly this is not the case....
I have no idea what to do anymore we live in such fickle times where people exploit others to get rich and at some point hopefully they will realise we are not different to them, their mum's, dad's, family they just think we are exploitable so they continue....how sad
Reply from Dentaprime UK Dental Implant Clinic
Dear Truth,
Thank you for sharing your feedback.
We are sorry to read that you feel disappointed and concerned about your experience. This is not how we want any patient to feel, and we take your comments seriously.
At Dentaprime, we care deeply about our patients’ comfort, confidence, and overall experience. We would really like the opportunity to better understand what has happened, review your concerns properly, and see how we can support you further.
Please contact us directly at wecare.uk@dentaprime.com so our team can look into this with the attention and care it deserves.
Kind regards,
Dentaprime UK