AN

Andrew

United Kingdom

Reviews

Review of XE.com

Review of XE.com


Rated 5 out of 5 stars

Excellent, as always

As always, the money transfer between the UK and France was handled seamlessly, efficiently and expediently (less than one hour) by XE. The exchange rate offered was also very good too. By my experience and from speaking with friends, XE is very clearly the best performer.

8 January 2026

Reply from XE.com

Andrew,

We're happy to hear that your money transfer experience between the UK and France was seamless and efficient. It's great to know you found our exchange rate favorable. We appreciate your positive feedback and for recommending us!

Contact help@xe.com if you have any further questions.

XE.com

Review of Leeds Building Society


Rated 5 out of 5 stars

Very helpful call centre assistant

Very helpful call centre assistant. Friendly, competent and polite.

2 January 2026

Reply from Leeds Building Society

Good morning Andrew, thanks for your ⭐⭐⭐⭐⭐ review.
We're glad you found the colleague from our contact centre to be so friendly and competent.
All the best, Alex

Review of XE.com


Rated 5 out of 5 stars

Quick

Quick, seamless and simple to use, with a very competitive rate of exchange too.

2 May 2025

Review of XE.com

Review of British Gas


Rated 2 out of 5 stars

Lack of communication and coordination

We had ordered a new central heating boiler to be fitted on 27/9. The British Gas engineer recommended it to-be fitted where the existing boiler is. The new boiler was delivered and less than 24 hours before installation the appointment was cancelled as the boiler will not fit. Everyone that I have spoken to at British Gas has been extremely pleasant and helpful, but the Installation team does not appear to communicate with the Service Team, who do not communicate or coordinate with the Delivery Team. I have ended up acting as the Project Manager, as it felt like it was only me that knew what each team was doing.

4 October 2023

Reply from British Gas

Hello Andrew, I'm sorry to hear about these issues. So we can look into this further for you, please send a DM (Direct Message) to @britishgashelp on Twitter or a private message on Facebook using this link https://m.me/britishgas. Please also include #Trustpilot in your message along with a copy of the review so that we can assist as quickly as possible. Many thanks, -Sukhi

Review of XE.com