Get better workers with better attitude!
It went quick to get the piercing done. I give it 3 stars due to some of the workers attitude, first time I went there it was mainly to ask questions as I was looking into getting piercings but I was met by an attitude and unwelcoming behavior. Felt like I was being judged by the way I was being looked at by the worker and also by how uninterested she seemed. It felt like I was being pushed away so I left. I gave it the benefit of doubt as not everyone lacks basic working skills and how to treat customers, so I went back after booking a time. This time I was met by a nice lady by the register but the woman who helped me with my piercing was very uninterested, no smile , no small talk and yes I am aware that it’s a business and therefore they are not required to have small talks but as a business you meet different people and these people trust you with their bodies so the least you can do is make them feel comfortable and at ease. Sometimes small conversations put people’s mind in a different direction as to not focus on what is going on atm. Not only did I feel uncomfortable by this lady and her lack of professionalism but when i was done and was trying to ask a few questions as it’s was my first piercing, I was getting very short answers and lack of informations and as I was trying to talk to her, she kept trying to walk away. I left there feeling very nervous and uneasy tbh. This is not the first time this behavior has occurred and it’s really sad because they do amazing job getting things done quickly and smoothly but maybe work more on the basics of making your customers feel welcomed.
And of course I know they are not there to make friends with the customers but no need for all that. I left thinking I wouldn’t be going back there again as it’s the second time I have been met in that manner.
Please Note: I am not trying to attack nor speak ill of anyone or the business. Just stating my personal opinions and my experience when I have been there 2 times.
Reply from India Piercing & Smycken