AN

Anneka

United Kingdom

Reviews

Review of aCOWtancy


Rated 5 out of 5 stars

5 star review from me *****

5 star review from me! Just passed APM with 63% first time, using Acowtancy only. So easy to follow and not too overwhelming, after having a break from exams for 7+ years! Going back to study after such a long break was made so much easier, thanks to Acowtancy and their Ultra package. I found this so helpful and instrumental in passing the exam, by completing past exam questions which were marked so quickly. This really helped me to feel confident in my answers and progress! Highly recommend!

16 January 2026
Unprompted review

Reply from aCOWtancy

Congratulations, Anneka. Great news. The Ultra pacakge is fantastic exam prep, as you say - if you put in the work like you did! Your reward is a fantastic pass in ACCA APM! Well done.

Review of iD Mobile


Rated 1 out of 5 stars

I had my number fraudulently ported…

I had my number fraudulently ported from my ID mobile account and it has been an absolute nightmare! ID allowed my number to be ported by a scammer who fraudulently obtained a PAC code for my number due to IDs negligence in ensuring sufficient security measures were exercised.
I have since been without a phone and ID have eventually retrieved my number but I have no confidence in them now. They have refused to end my contract early so that I can move to another more reputable provider. So I have no choice but to keep my number and stay with ID despite the scammers having had access to this.
More so I was further disconnected as my direct debit was allocated incorrectly to the inactive account as I now have two accounts with ID for the same number, one active and one inactive! Therefore I have had to pay this months bill twice in order to have access to my phone. They are refusing to refund me as are saying they have no record I have paid this twice, despite me sending proof of my bank statement.
The whole thing has been a nightmare from start to finish and I am now out of pocket by one months bill and have spent countless hours on live chats, emails and phone calls trying to sort the whole mess out!

16 October 2025
Unprompted review

Reply from iD Mobile

Hi Anneka,

I’m very sorry to hear that your number was compromised by fraudulent activity and that you are now unable to use or access your services. I understand how stressful this situation must be, especially with the added difficulty in getting support.

We’d like the opportunity to help resolve this for you. Please reach out to us via our social channels (Facebook or Instagram), Live Chat, Community, or email us at socialqueries@idmobile.co.uk
with the details of your issue. We’ll do our best to sort this matter out for you.

Thanks,
Michael
The ID Mobile Team

Review of boohoo


Rated 1 out of 5 stars

Be careful of this awful company

Please be careful of this awful company! Absolute sly scammers! Placed an order as I had a wedding to attend. Shopping is hard with 3 kids and a full time job so the order was high value - £530. Ordered for choice and planning to return the items not needed, paid on Klarna.
When placing the return via their portal this automatically defaults to a gift card refund. By mistake I clicked to the next screen to continue and instantly realised. Went back to the previous screen immediately to change this to the original payment method and the option was gone. I did not select any items to return, so the return was not processed or submitted and I cancelled the return immediately. No big deal I thought? Il contact boohoo to reset this. How wrong I was!!
Only way of contact is through Facebook messenger or WhatsApp. WhatsApp messages not sending, and have been back and forth via messenger with boohoo trying to get this return reset to the original payment method refund. No joy at all, with boohoo saying this can’t be done, despite the return not being processed and immediately cancelled.
Now I have £530 worth of dresses that can only be returned onto a gift card that I have to use in 90 days and a £530 klarna bill!! I’m so stressed out with this and can’t afford to pay it. Very sneaky and unfair of boohoo to default the refund method to gift card and then despite the return not being generated and instantly cancelled will not change this back. I have seen many many instances of this online - it seems to be their way of working. I will never use them

12 September 2025
Unprompted review

Reply from boohoo

Hi Anneka,

Thank you for taking the time to leave a review of your recent experience. We have recently introduced a new option in how customers can receive refunds.

You will now be offered two options when logging your return -

(i) refund to gift voucher
(ii) refund to original payment method

It is a customer’s responsibility to ensure you are carefully reading and understanding the options available before continuing to the next page/step. These options are clearly set out online, and selections made at this stage are final once you continue.

Once an option has been selected, we are unable to make changes or cancel it. This choice is presented each time you make a return, so for future returns you can select a refund to go back to the original payment if you prefer.

You can find the details on this in our returns policy linked below.
https://www.boohoo.com/pages/informational/returns

Thank you and take care.

Rob

Review of Easy Bathrooms


Rated 5 out of 5 stars

Michelle at Sittingbourne Easy Bathroom…

Michelle at Sittingbourne Easy Bathroom was brilliant! Really helpful and provided us a great service when ordering both a main bathroom and ensuite. She was very responsive, changing things to cater to our requirements and provided excellent suggestions and advice. I would highly recommend her and can’t wait to have our new bathroom suites delivered 😊

5 May 2025
Unprompted review