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Donna Freegrove

Ireland

Reviews

Review of Brendan Reid

Review of EdJ VNTGE

Review of Photobox


Rated 1 out of 5 stars

Avoid, absolutely crap.

Placed order on 30th November. Order confirmation said delivery due by 15th December. It is now the 19th of December, no sign of the package. Engaged their customer service robot, who told me standard delivery is 2 - 5 working days. We are now on working day 9 or 10. Sent a complaint email, still no response. Absolutely crap customer service. Actually, no customer service, period. Disgraceful.

19 December 2023
Unprompted review

Reply from Photobox

Dear Donna,

Thank you for giving us feedback. We apologise for the delay in our response time, which is longer than our usual standard. We are working to address your inquiry and provide you with a prompt response as soon as possible.

Kind regards
Photobox

Review of Moonpig.com


Rated 1 out of 5 stars

Ordered a card for my anniversary on…

Ordered a card for my anniversary on the Wednesday. Website said "order within 5 hours for next day delivery". No delivery the Thursday or the Friday. Was hoping to have it in time for my anniversary, but now will not. Disappointed. Why have the option for next day delivery if it does not work?

11 January 2023

Reply from Moonpig.com

Thank you for leaving a review and making us aware of this. If you could contact us via our live chat or email us at help@moonpig.com we will happily look into this for you.

Review of McElhinneys Department Store


Rated 5 out of 5 stars

Fantastic

Fantastic. Had serious trouble finding my mother's favourite perfume, even out of stock with the actual brand. Found that McElhinneys were selling the smaller bottles at a decent price, so I bought 2 online. Delivered 48 hours later. No fuss.

28 November 2021

Reply from McElhinneys Department Store

Hi Donna,
Thank you for the kind review,
Kind Regards,
Clara