dreiFois

France

Reviews

Review of Roland Bahr


Rated 2 out of 5 stars

Schneller Versand, aber äußerst mangelhafte Verpackung

An der Geschwindigkeit, mit der die Bestellung versandt wurde, gibt es nichts auszusetzen. Umso enttäuschender ist jedoch die Sorgfalt, mit der die Verpackung behandelt wurde.

Es handelt sich lediglich um einen äußerst dünnen und instabilen, flachen Karton, der so knapp bemessen ist, dass er gerade groß genug für das empfindliche Box-Set ist. Als Schutz wurde lediglich der Rest eines dünnen Stücks Altpapier um den Artikel gelegt – nicht einmal groß genug, um das gesamte Produkt abzudecken.

Angesichts des völlig unzureichenden Schutzes ist es kaum verwunderlich, dass der Artikel beschädigt angekommen ist. Da es sich jedoch um das letzte verfügbare Exemplar handelt, bleibt mir nur, über einen derartigen Mangel an Sorgfalt gegenüber dem Produkt und dem Kunden zu staunen.

Insgesamt eine äußerst enttäuschende Erfahrung. Ein weiterer Einkauf kommt für mich daher nicht mehr infrage.

25 August 2026
Unprompted review

Review of Archonia NV


Rated 5 out of 5 stars

Fast service and top-notch packaging !

Finding a wide stock and good availability across Europe is already a challenge, but that’s nothing compared to having delicate items hastily shipped in flimsy, poorly protected boxes with inadequate packaging...
But here? 😳

* Double-layer sturdy cardboard !
* H-tape method to seal it !
* Items all bubble-wrapped, put over a first layer of kraft padding paper, padded all around, protected by a second layer of kraft padding paper, covered by additional air bubbles to fill the box and further protect it !

WOW. That's exactly how I do it !! 😃
Ah, the anxiety of days past from countless other sellers, never knowing what to expect !!

Thanks folks, you've been awesome ! 👏👏👏

24 August 2026
Unprompted review

Reply from Archonia NV

Thank you!! :) We love the products we sell, so we try to give them the love they deserve.

Review of Wayland Games


Rated 1 out of 5 stars

Missing item and apparently nobody has a clear idea of what's going on

Unfortunately, of the two items I ordered, one was not included in the parcel, and it's a limited edition item which is no longer in stock. I've been told that there •might• be a second parcel coming my way, but nobody's sure, so now I risk losing my chances to get it from somewhere else because for eight days nobody has left any track of what happened ? Quite disappointed, I've been left in the dark.

Update:
After 24hrs the seller still hasn't heard back from its courier, which is the same that has sent my last two orders from them to an incomplete address, notwithstanding their assurances that the full address was used. The courier says they've never received the second parcel but still, the seller is making me waste day after day for a limited item that they've no longer in stock.

23 November 2021

Reply from Wayland Games

Hello,
Sorry for the delay with your item, I can see that it was sent out on the 17/11 and you have an open ticket on our helpdesk - we are in contact with the courier at the moment to locate the parcel and will update you as soon as we can,
Apologies for any inconvenience this may have caused,
Kind Regards,
Sam - Customer Support

EDIT; Apologies the courier has lost the parcel/s - I have now actioned a full refund for you as per your request, thank you for reaching out via helpdesk and this feedback has been raised with our courier account manager.