JP N

My cable internet has been off for the last 15 hours. I can't do it at the home office because the internet is not in service. I was trying to contact Vodafone service.
First, I tried their automation service on the site, and during their solution, they asked me to reboot the Router, funny? Does rebooting the router solve the problem, of course not. In the end, they asked to call on service phone number, but no one answered. Then I tried their Facebook robot, Their they mentioned in a few minutes service would contact me, now it is 2.5 hours I am waiting for someone will call me. I am not expecting any more.
Then I call again on the service number which was provided by their so-called Intelligent robot "Tobi", no one answered again and mentioned someone will call me to answer me, hope someone really calls me today.

My biggest mistake here is before choosing Vodafone, I didn't read the Vodafone reviews. I am wondering why a company like Vodafone is not working on their service since they have more than 91% negative reviews.

I would like to give flixtrain No star at all. I chose flixtrain 2 times in last 2 months. I wanted to say it is a worst ever experience. It is cheap agree but they are never on time in my case. First time I chose train travel to Hanover and the train was delayed more than 65 mins. That time I thought maybe I am just unlucky and the train got delayed. However, for second travel it delayed by more than 50 mins. And, I had gone through the worst experience again. In the App they mentioned the train is delayed by 10mins but in reality train is delayed by 50mins and the worst part is suddenly the train arrives on different platform.

I will never chose the flixTrain anymore.