Late Shipments and 0 Customer Servcie
Very late shipment, no contact when emailing and calling about it's whereabouts. Still have yet to recieve items, yet it is intended to be delivered by end of week - despite living in the same city as shipment. This delivery is 2 weeks later than promised.
Reply from Rum21
Hi Ola!
Thank you for the review, it help us to get better!
I can see from your order that your ordered product should be delivered to your mailbox today 2021-05-26. We are sorry that the delivery time has been long. We have our central warehouse in Sweden, which means that it can take a few extra days for delivery to Norway. We apologize for this.
We hope that you are satisfied with your product from us and that you want to give us a new chance in the future with a new order.
Have a nice day!
Kind regards,
Emmie, Rum21.