C Bury

I knew that my guest would be very impressed that I had purchased a lady M cake for a gathering. It was, however very difficult to cut even following the instructions. The hard strawberry flavored top was just too difficult to cut through smooshing the lower layers underneath it so the presentation was not very pretty as it should have been. The flavor was fine, but it just should have been easier to cut so that a wedge would look beautifully presented on the plates

From start to finish this was a disaster. I use the slide bar to place my Mac bid and every time I kept saying bid it put a different number higher than I was saying I would bid and it changed it after the slide. The item I purchased was marked as open box. This item does not turn on it was missing all the parts and thread. It was used. It was dirty. The person who inspected this item and marked it on the website was deceitful. It takes 15 minutes to get to pick up location. This company needs to do a better job of not deceiving the customers and giving accurate information on their website. I I asked the person that was at checkout about speaking to somebody about what happened to me on the bedside. He said oh you have to email them. Will I email them immediately and the response was it may take over a week to respond to you because we’re so busy with customer complaints. Now I know why. And you have to return a Now I know why. And you have to return an item within five days so again deceitful, misleading, bait, and switch

process for canceling is laborious Screen after Screen after Screen, I saw no benefits from this product and wanted to stop it after my first three bottles.

the prices online are 3-4 times higher than other outlets, you are only given 20 minutes to cancel your order, but they take several days to process and let you know tracking for it. Order placed at 11am, tried canceling at 2pm. no stores to return large product to in NYC! They dont provide a customer product number so they say that matching items for price match is difficult. at end of call, had them cancel my card and i cut it today. no help at all, spent over 1 hour on the phone. DEFINETELY NOT CUSTOMER SERVICE DRIVEN

I cant say enough positive things about the level of support from thule customer service Geoff. We had an issue with our roof rack. Rep spent good deal of time on phone trying to work through fixes. When none worked, he offered a solution that got us to where we could use our existing rails. Frankly, havent had that good of experience calling any customer service center in years. Knowledgable, listened, resolved