will not buy here again
I bought flower seeds: shipment was very fast (to Poland), delivered to the postbox. I also like the selection of the flower seeds: in Poland the seed market is not very good. But I will not buy here anything again: 2 out of 5 seeds were of the last 8-9 months of shelf life. With zero to very low germination. The seeds are quite expensive though.
Reply from Impecta Fröhandel
Thank you for taking the time to share your experience. We are truly sorry to hear that you are not satisfied with your sowings, and we regret that the results were not what you had hoped for.
For us, it goes without saying that our seeds should be of high quality. That is why we source our seeds from certified suppliers, bring in fresh seed every year, and carry out regular germination tests on our annual varieties. It is very unusual for seeds to lose all germination capacity within such a short period, which is why we would very much like to look into this more closely.
We offer a germination guarantee on our seeds, which means we are happy to help if something has not germinated as it should. If you contact us and let us know which varieties are affected, and preferably include your order number or customer number, we will review what may have happened. Of course, we will help you with new seeds, an alternative variety, or another solution that suits you best.
We hope you will get in touch with us so that we have the opportunity to help you further.
/Maria, Impecta Fröhandel