Andrew Stark

Whilst most products have been satisfactory the two sets of perennials sold by You Garden were of terrible quality; nothing could be done to make them grow and every single one gradually died. A total waste of money.

From an efficient and manageable app which remembered where we'd got to in a series and let us choose episodes from random series to an utter disgrace of an app with no 'continue watching' option and vast swathes of content impossible to watch unless we watch it continuously (try doing that with Doctor Who for more than a few hours).
Utterly, totally, comprehensively pathetic.
Whoever is behind the banner message about the app looking a bit different today but we can watch as normal is not living in reality.
Yet again some dunderhead has decided to fix something that wasn't broken and has broken it.
Idiots.

My cat turns her nose up and expresses extreme indifference at many cat foods.
Probably because many cat foods contain utter rubbish but are marketed well.
Pretty much the only relatively mainstream food she'll eat willingly and without reservation is Blink (the dry version too by the way).
It's way more economical than opening countless packs of other brands and throwing it away and much better for my sanity than having to remember not to eat all of my steak or salmon fillet.
Well done Blink, you cracked it.

Great price, quick despatch, the usual Parcelforce nonsense at this end but that's perfectly normal. Well packed.
I'll certainly return.

Where to start?
The App is hopeless, laggy and unresponsive and pops up 'not responding' notices over anything else I'm trying to do.
Parcel from Germany tracked beautifully with DHL, even after arriving in the U.K. which is more than can be said for the RM App which manages to both not update for hours after an event but also gives out blatantly false status reports.
An example, parcel arrived at local delivery depot last night. Normally this would mean I'd have it today but DHL tracking showed VAT and handling fee due. Paid immediately and was informed delivery will be two days from now. Why?
Also App now states status as Pending awaiting payment of customs charges (which I've already paid).
I can't even go and pick it up because they won't let you do that unless there's been a failed delivery attempt.
Voice recognition when using the tracking option is woeful and puts me in mind of Mr Clarkson's rants on the subject of car voice control from years back.
Wait times to speak to an actual person are so ridiculously long as to rule out actual communication as a realistic option.
None of this would be necessary if the organisation had someone, anyone, who would address issues on a company wide level and deal with them: a fully tested app, software that can cope with the volume, a properly staffed live chat function and so on.
Truly appalling.

Used lens, exactly what I wanted for a very fair price. Superbly packed (cut out in foam filled box) and both sent and received quickly.
Thank you.

The advertising is amazing but in a bad way, images of multiple PayPal deposits of £70 or more.
Good luck with that.
Obviously not under the purview of the Advertising Standards Authority.
And if I see that guy in the ads with the stupid eyebrows again I'll delete every app that shows that ad.
False advertising taken to new bounds.

A wonderful resource of knowledge, full of experienced and enthusiastic individuals from all walks of life.
Regrettably utterly ruined by power mad moderation. Heaven help you if you write something humorous or that contains a comment that can be construed as even slightly off topic; you'll be cancelled forthwith.
There is a clique of long term members and moderators and if you're not in it you'll soon enough be either toast or ignored.
Use it as a read only forum if you must but don't dare to say anything.
Having no 'delete account' option is the final, annoying straw.
It is most unfortunate as I've been a long time member and reasonably prolific contributor financially through the forum's ticketing site; not any longer.

Easy to complete, relevant products, an interesting and valuable experience.

Ordered 2 watches.
Both came dead on arrival.
Crowns pushed in.
Protective cellophane hanging off.
The chronograph on one had been fiddled with and didn't centre.
The crown on the chronograph, although pushed in, was not screwed down.
The other watch's strap was loose around the cushion.
Both were clearly pre-owned and unchecked but sold as new.
Neither was subsequently available for exchange as they were both sold out.
I purchased a watch repair kit and batteries, researched how to reset hands and set about fixing them, successfully.
A lengthy email conversation ensued including the sending of images to show how they were received.
Today I've been fobbed off, effectively told to take a hike.
Where I work, or in any half decent organisation for that matter, anyone talking to a customer like I've been would have been suspended immediately; clearly Frasers has a different set of standards, one which I shall not be subjecting myself to again.
I heartily recommend avoiding them at all costs.

Follow up following further email messages back and forth, no recompense for out of pocket expenses (which, let us remind ourselves were made to restore the received items to as near to the new condition they should have been in as possible), no true apology.
I requested deletion of all my data from their systems and will, furthermore, not give any of these Frasers brands any custom:
Sports Direct
Evans Cycles
Everlast
Firetrap
Game
Gelert
Gieves & Hawkes
Karrimor
Lillywhites
Slazenger
Sofa
Studio
as, clearly, customers are mere cash fodder to them.

Shocking app, everything is flaky and obviously not properly tested. On top of this, I've received actual verbal abuse from staff in their Bedford shop.

Many a moon ago I downloaded Flightradar24 and found it quite useful, especially the 3D view.
After a while I paid to upgrade to the PRO version with no ads for life.
This was good.
Then the PRO version disappeared and ads returned.
Bad.
Still useable but annoying.
Then a new version of 3D view was added (at extra cost) but at least the old (and better by the way) one was still there.
Now, it isn't.
Utterly appalling disregard for its users means that a 5* app now deserves 0* but, for some strange reason I have to give it 1.
As a matter of principle I will now delete this sorry excuse of an app from my device.

Total scam. If you want to lose a whole lot of money go right ahead.

Received well packed so no in transit damage at all. Good price too.

Nicely flavoured gin, not overpowering so good with both plain and flavoured tonics.
Nicely designed bottle but the tassel thing around the neck is tacky.

Very competitive price, super fast delivery, expertly packed. Perfect all round.

Take the test and see your score without charge they say.
They lie.
Bait and switch anyone?
This blatant dishonesty means they lose any possibility of gaining a subscription from me.

My second order in a matter of weeks.
Once again delivered very quickly and securely and I'm very happy with the quality of the crockery; it's faultless.

Top quality, extremely well packed, thankfully uses DPD as I dread to think what would happen with the likes of Evri (who must be due another name change).
Gradually building up a set of Heritage Terrace crockery and I'm very pleased with all of the items received thus far.

Excellent price for a first class product. Delivery notifications exactly as promised with delivery comfortably within the advised slot.
The range was handled carefully and placed close to the connection point and all packaging removed as arranged.
Although we've only had it for a couple of weeks I am delighted thus far.