United Kingdom
Review of TGFC
Gail at the Garden Furniture Company was so helpful. We purchased 2 x Hartman Buxton 3 seater lounge sets and are so thrilled with it. It's made the patio look so much bigger as it's so less bulky than the wicker models.
Would thoroughly recommend both TGFC and the quality of the Hartman furniture.
Review of Fayeandrose
Took ages for my order to arrive and I had to chase it up three times. Eventually received after 4 weeks.
Review of Fayeandrose
SCAM ALERT.
STILL WAITING FOR MY ORDER OF BROWN BOOTS. I TOO SHOULD HAVE READ THE REVIEWS. STEER CLEAR OF THIS SITE. OBVIOUSLY FAKE PHOTOS OF MOTHER AND DAUGHTER. SUCH A LOT OF HASSLE NOW. ABSOLUTELY NO RESPONSE FROM THEM.
SCAM SCAM SCAM
Review of Maison d'Amber
So, trying to return a dress that came as a size 4 instead of 12, absolutely dreadful quality and arrived so long after the order date. Their response is designed to deter you from returning, saying they can't guarantee any extra customs charges of £20, they don't offer free returns even though they sent the wrong size, I would have to pay for the return postage and returns to their warehouse typically take 1-2 months so that's how long I'd be waiting for a refund. Absolutely shocking. I feel like they are stalling so that they can then use the excuse of being out of time!
Maison d'Amber STOP scamming people and give me a full refund. I will persist until I receive mine.
Reply from Maison d'Amber
Hi Jill,
We’re sorry to hear you're unhappy, but we want to clarify a few things. According to our records, the correct size was shipped as ordered. We never send out incorrect sizes, and if there’s ever an issue, we always offer support to resolve it fairly.
It’s also not true that we stall or refuse refunds. Customers who return their items following the return instructions always receive their refund. Customs charges and shipping costs depend on the courier the customer chooses, which we clearly state beforehand.
In your case, we have already discussed everything via email and provided all the necessary information. Posting this review after our full correspondence does not contribute constructively to the situation.
We always strive to help our customers transparently and fairly.
Warm regards,
Team Maison d’Amber
Review of Maison d'Amber
Waiting to hear about how to return and a refund. The dress arrived far too long after ordering and when it did, it came up as a tiny size 4 rather than a size 12. Really poor quality too, threads hanging all over. PLEASE RESPOND TO MY EMAIL
Reply from Maison d'Amber
Hi Jill,
Thank you for your message — we’re really sorry to hear about your experience. That’s not the standard we strive for, and we’d love the chance to make things right.
Could you please email us at info@maisondamber.com so we can assist you directly with your return and make sure this is resolved as soon as possible?
We’re here to help.
Warm regards,
Maison d’Amber
Review of Photographs Forever Limited
I’ve used Richard over the years and he’s always produced excellent results. Had the pleasure of working with Amy more recently and have been equally delighted with the end results. Would thoroughly recommend Photographs Forever. They are so talented and professional. Thank you. Jill Poultney
Reply from Photographs Forever Limited
Thank you so much Jill!