Blocked sewer.
Had a totally blocked sewer, backed right up almost into the house.
Called Dynorod at 2pm. Was initially told an engineer would arrive by 6pm. Was called 5 minutes later to say they would be here between 6-10pm for an additional cost.
I refused to agree to the additional cost as the scheduling error was nothing to do with me and they agreed I would pay the normal day rate charge.
Despite this hiccup, the service was professional and effective
Engineer found a loose brick causing the blockage. Very professional and happy and a reasonable charge of £190 considering the circumstances.
Would use again.
Reply from Dyno-Rod