CP

Claudia Pfeiffer

United Kingdom

Reviews

Review of riverty.com

Rated 5 out of 5 stars

Julia Drozd bei Riverty

Julia Drozd bei Riverty, war super professionell, einfühlsam, hilfreich und hat alles für mich in Kürze klären können. Einfach perfekt. Riverty eine super Angestellte. Leider war ein Angestellter davor, der nicht so höflich war und die Sache nicht zu ernst genommen hat. Sie war einfach jetzt perfekt. Vielen lieben Dank

21 April 2026
Unprompted review

Reply from riverty.com

Hallo Claudia,

vielen Dank, dass du dir die Zeit genommen hast, um deine Erfahrung mit uns zu teilen. Es freut uns sehr, dass wir dir weiterhelfen und eine gemeinsame Lösung für dein Anliegen finden konnten. Dein Lob leiten wir selbstverständlich weiter.

Liebe Grüße

Leonie – Riverty Community Team

Review of ERGO Deutschland

Rated 1 out of 5 stars

I was confronted with the most rudeness…

I was confronted with the most rudeness from 2 customer service agents. Both spoken with me in the most degrading way. The first one did just put the phone down after she spoken with me as I am stupid, I explained the situation to the second one Frau Gudrun and she replied its not my issue intead of apologising, representing the ERGO - incredible customer service. Do they know without clients they would not have a job and I was super nice and so upset in the end, the second one put the phone down as she refused to apologise for her colleagues behaviour.

29 October 2025
Unprompted review

Reply from ERGO Deutschland

Hallo Claudia Pfeiffer,

thank you for taking the time to share your feedback.

I'm truly sorry to hear about your experience with our customer service agents. It’s completely understandable to feel upset when treated poorly, and I appreciate you bringing this to our attention. We strive to provide a positive experience for all our clients, and it’s clear that we fell short in this instance.

Your feedback is invaluable, and I would like to ensure that your concerns are addressed properly. Please don’t hesitate to reach out via email at meinfeedback@ergo.de. Please provide us with the following information:

- Your insurance policy number
- Your username on Trustpilot
- Your full name
- Your address

I will make sure that your situation is reviewed and that appropriate actions are taken.

Thank you for your patience, and I hope to assist you in resolving this matter!

Best regards,
Natalie from the "ERGO Mein-Feedback-Team"

Review of Urban Sports Club

Rated 1 out of 5 stars

No Customer Service - App Catastrophe - False advertisement

False advertisement. No customer service. No one to speak too, automated emails after you spend your money. All is wrongly advertised as it says one check in a day but it doesn’t say, you can only go 4 times a month to one place, which is very embarrassing when you are not let in. Too many pointless places are with Urban Sports also. And the worst really no one, no WhatsApp or wahr ever chat even.

9 February 2025
Unprompted review

Reply from Urban Sports Club

Hi Claudia,

thank you for your review and your feedback.
We are sorry to see you unhappy. 

You can find all information for check-ins and limits transparent on hour homepage and in the Profile of our Partners. 

One check in per day, does not mean that you can check in every day at the same partner. 

If you have an open request you can send us your ticket-number here, and we are happy to get back to you. 

Best wishes and have a nice afternoon
Your team from Urban Sports Club

Review of Irving Scott | Private Staffing Agency

Rated 5 out of 5 stars

Fantastic!

Fantastic, wonderful and professional as well as personal, the perfect agency as a client. Very trustworthy, honest and reliable 24/7... Super!

15 February 2017
Unprompted review