I am not a fan of being forced to tip…
I am not a fan of being forced to tip and put a rating with no way of getting past the screen.....if that was suppose to be my confirmation screen then DO BETTER because that was not clear
Reply from Hormify
We’re sorry for the confusion during checkout.
Any tip or rating option should be optional and should not prevent a customer from completing or reviewing their order. If the screen was unclear or made it seem like a tip or rating was required, we understand your frustration and appreciate the feedback.
We are always working to improve the checkout experience so customers can clearly see what they are selecting before completing a purchase.
If you have questions about your order or believe any charge was added incorrectly, please send your order details to our support team:
hello@Hormify.com
Our team can review the order and assist with any eligible options under our policy.