Won’t get next day delivery if upgrading online at the weekend!
Ordered phone upgrade on the Saturday afternoon. Selected the Sunday for delivery. After placing the order received an email confirming the order had been received. Didn’t hear anything else. Contacted customer support to be told that as it was an upgrade it needs to be done through a different system and someone would be in contact on the Monday.
My son was expecting his phone upgrade on the Sunday.
No communication. I had to do the chasing and phone calls to find out what was going on.
Ended up going to local store to do the upgrade in person meaning we missed out on receiving a voucher due to choosing Carphone warehouse through blue light card.
Reply from Carphone Warehouse Part of Currys.