Disgusting service taking advantage of a pensioner!
Avoid this shambolic organisation at all costs!
They crashed my elderly fathers camper van through total incompetence while retuning it. Took weeks to then collect and take responsibility for their own actions. Then held onto the camper for nearly 6 months while they argued with their insurers despite being 100% at fault! All the time preventing use of the vehicle. Having finally completed the repairs the icing on the cake is the battery has now gone flat and they expect the customer to have to come and collect and resolve despite the fact that they crashed and collected and vehicle with a fully working battery.
Star Tech Promise
You will always receive excellent customer service
- You must be joking
You will retain the manufacturer’s warranty on your car
- Never mind the warranty they will retain your vehicle.
If we can’t diagnose the fault, there will be no charge
- Easy to diagnose you caused all the damage!
We will always get your approval before any work is carried out
- Had the approval and did nothing for months!
Rotten from the top to the bottom, no accountability, no leadership, and ZERO customer service! You can't even trust them to repair the damage they have caused. If you are in need of repairs or servicing literally go anywhere else instead of Star Tech.