Thinking about buying a Kia
Thinking about buying a Kia? You might want to reconsider.
My 2021 Kia Niro has just suffered a major mechanical failure at under 70,000 miles — including a clutch system issue serious enough to require transmission removal. This is not normal wear and tear for a 5-year-old vehicle.
Even worse, the customer service experience has been extremely frustrating: long delays, conflicting information, and little to no communication from the dealership.
A car is a major investment, and reliability matters. Based on my experience, I would strongly advise others to think twice before choosing Kia.
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