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Product: Behind the Craft

Product: Behind the Craft

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How DoorDash Turned Food Delivery into a Local Commerce Platform | Vassili Samolis, VP of Product

DoorDash's VP of Product, Vassili Samolis, on why the best products start with specific customer stories and how a true CPA ad model tied the company's success to its merchants'.
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Beyond AI Theater: How a Real AI Product Team Looks Now | Eric Anderson, SVP Product (Datasite)
DataSite's SVP of Product on why 'the contract has changed,' the four-box framework for deciding how you use AI, and how you build trust with AI when…
 • Jeff Wharton
Feedback Is Just the Start: How Acting on It Increased Zipcar’s NPS by Over 50% | Nishaat Vasi, CPO
Here's how Zipcar's CPO rebuilt a culture of member obsession using in-context feedback, P&L-connected metrics, and disciplined experimentation to drive…
 • Jeff Wharton
From Hostile to Rewired: How Descript CEO Drives AI Adoption | Laura Burkhauser, CEO of Descript
Descript CEO Laura Burkhauser shares how she maps her team’s AI readiness, why “two X productivity” is the wrong pitch to your team, and a two-by-two…
 • Jeff Wharton
How AI Helped Me Ship 9 Months of Product in 5 Days | Sriram Iyer, SVP of Product (ex-Salesforce)
SVP of Product Sriram Iyer explains how he compressed a nine-month roadmap into five days — and why the only thing standing between most teams and that…
 • Jeff Wharton
Leader Spotlight: Developing product sense through technical product management, with Nilesh Singh
Nilesh Singh is Head of Product – Backend at Unicity International, a wellness company that develops innovative nutritional products.
 • Katie Schickel
Leader Spotlight: Building an AI-native product inside a 75-year-old brand, with Mike Bal
Mike Bal is Head of Product & AI at David’s Bridal, where he leads Pearl Planner, an AI-native wedding planning platform built on knowledge graph…
 • Jessica Srinivas
Leader Spotlight: Building subscription businesses that scale, with Joshua Karp
Joshua Karp is a consumer product leader with more than 20 years of experience across streaming, subscriptions, ecommerce, and digital communities…
 • Jessica Srinivas
Leader Spotlight: Migrating users without losing them, with Renee Westmoreland
Renee Westmoreland is a senior UX and digital leader with more than 20 years of experience defining enterprise web strategy, digital transformation, and…
 • Jessica Srinivas
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