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Companies are increasingly appointing CPOs. Find out which purpose approach best aligns with your organization’s needs.

Demands for employee loyalty can lead to unhealthy social dynamics. Leaders should foster principled commitment instead.

Change initiatives provoke anxiety in both leaders and employees; left unmanaged, it can trigger dysfunction.

DHL Express’s CEO discusses embedding purpose into both the company’s growth formula and its leadership reviews.

A good story — true or fabricated — can increase B2B negotiators’ trust and willingness to make concessions.

Research offers insights on when customers will accept AI service — and when no amount of persuasion will win them over.

Employees with working-class origins tend to invite more discussion, which makes their idea pitches more persuasive.

Effective upskilling for new technology requires close observation of how workers organically and creatively adapt.

AI is advancing faster than the ecosystem around it. Here’s how to build strategically while it catches up.

Acting on difficult feedback and making changes to be a better leader is hard work. How do you signal you’ve done it?