Audience
Companies of all sizes in the USA or Canada
About Textline
Textline is a business text messaging platform for modern customer support and sales teams. Business texting is a fast, friendly, and convenient communication channel that makes people feel valued. Create better customer experiences and build stronger relationships with customers. Customers want to text you. Stop putting them on hold, and let them get in touch whenever they want, from wherever they are. We make direct, two-way communication possible, even when you’re talking to a large number of people at the same time. Customer support is a group effort. Our platform was built with collaboration in mind, so your team can do its best work. Textline keeps all of your conversations and customer information in one place, so you can monitor your team’s work, create a better process, and measure progress. Set up your phone number and arrange your workspace. Start authentic conversations with customers. Lots of them. Work efficiently using tools and features designed for teamwork.
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MessageKite
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Pricing
Starting Price:
$59.97 per month
Pricing Details:
Limited: $59.97 per month
Standard: $89.97 per month
Pro: $249.95 per month
Plus additional usage fees
Standard: $89.97 per month
Pro: $249.95 per month
Plus additional usage fees
Free Trial:
Free Trial available.
Integrations
Company Information
Textline
Founded: 2016
United States
textline.com
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Webinars
In Person
Support
Phone Support
Textline Frequently Asked Questions
Textline Product Features
Customer Service
Alerts / Escalation
Appointment Management
Live Chat
Surveys & Feedback
Workflow Management
Call Center Management
Email Management
Knowledge Base
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Virtual Assistant
SMS Marketing
2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging
Artificial Intelligence
Mobile Coupons
Mobile Keywords
Polls / Voting
Shortcodes
Text-to-Win