Audience
Restaurants looking for a Restaurant Management system
About Eat App
Our feature-rich platform helps you spend more time creating outstanding guest experiences while your restaurant runs on autopilot. Table management that helps your staff meet your goals. Fill more of your floor, control and manage the guest flow and free your staff from wasted time trying to stay on top of everything. See your restaurant through powerful tools, timeline, grid, floor and list, all designed to help you become more efficient. Easily prevent double booking, overflow and kitchen capacity issues so service runs smoothly each and every time. Staying on top of capacity is part of the new normal. Take the guesswork out of restrictions and keep guests safe with easy volume capping and pacing tools that automatically fill your tables as you need. Receive smart in-app suggestions for how to optimize seating. Eat App also analyzes your availability and automatically fills your restaurant to maximize revenue.
Pricing
Starter Plan: $49/month
Basic Plan: $119/month
Pro Plan: $209/month
Company Information
Videos and Screen Captures
Product Details
Eat App Frequently Asked Questions
Eat App Product Features
Restaurant Management
Restaurant Reservations
Eat App Additional Categories
Eat App Verified User Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Almost impossible to exit" Edited 2023-07-10
Pros: The ease of setting up without need for support on their side. The trial is good but problems come after. Read the cons below.
Cons: (1) Interface. UI/UX - Not easy to change tables, or have a bird's eye view of reservations for the entire week or month. I had to view day by day.
(2) SUPPORT IS TERRIBLE. They are accessible when they try to get you to sign up. But if you try to cancel subscription, everyone avoids you like a plague. I have been trying to get my subscription cancelled since the end of last month and I either get responses like "we are looking into it," "the request has been forwarded to your account manager," "your account manager just got married and is on holiday" and other excuses. Please set up an "away" message on your email response, or get someone to cover you if you are going to be away for an extended period of time.
(3) The pricing plan is not attractive. Prices escalate quickly because either the SMSes run out or the # of covers run out. And the jump to the next pricing tier is steep.Overall: Will not recommend at all. Please read the cons above. Having a reservation app with local support could be a much better way to go.
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