Privacy Policy

Last Updated: June 23, 2025

This Privacy Policy (“Policy”) outlines how Times Network (“Digit Shop”, “we”, “us”, “our”), a part of the Times Network under the Digit brand, collects, uses, stores, processes, discloses, and protects personal information of users (“users”, “you”, “your”) when you:

Access or use our website at https://shop.digit.in (“Website”) called “Digit Shop” (“App”) (collectively, the “Platform”).

Purchase or interact with our technology-themed merchandise and related services (“Services”).

Otherwise contact or engage with us.

This Policy is published in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023. It applies only to information collected by Digit Shop and does not extend to third-party websites, applications, or services linked to or from our Platform.

By using the Platform or Services, or by providing your information, you acknowledge that you have read, understood, and agree to be bound by this Policy and our Terms and Conditions. You consent to our collection, use, storage, processing, and disclosure of your information as described herein. If you do not agree with this Policy, please do not use the Platform or Services.

We reserve the right to modify this Policy at any time without prior notice. Changes will be effective immediately upon posting on the Platform. Your continued use of the Platform or Services after such changes constitutes acceptance of the revised Policy. Please review this page periodically to stay informed.

1. Consent

By accessing the Platform, using our Services, or providing your information, you provide explicit consent to the collection, use, storage, processing, and disclosure of your personal information as outlined in this Policy. If you use the Platform or Services on behalf of another individual (e.g., a minor) or entity, you represent that you are authorized to accept this Policy and provide consent on their behalf.

You may withdraw your consent or request deletion of your personal information by contacting us at support@digitupdate.in However, this may limit your ability to use certain features of the Platform or Services. Withdrawal of consent will not affect processing based on prior consent or where required by law.

2. Types of Information We Collect

We collect personal information (“Personal Information”) that identifies you, directly or indirectly, and other data necessary to provide a safe, efficient, and personalized experience. Below are the categories of information we collect:

2.1 Information You Provide

We collect information you voluntarily provide when you:

• Create an account or register on the Platform.
• Place an order or make a payment.
• Contact us for support or inquiries.
• Submit reviews, comments, or other user-generated content.
• This includes, but is not limited to:
• Personal Details: Name, email address, phone number, postal address, date of birth, and gender.
• Financial Information: Credit/debit card details, bank account information, or other payment instrument details (processed via third-party payment gateways).
• Account Information: Username, password, and account preferences.
• Other Information: Any additional details you provide, such as feedback or communication with our support team.

You may choose not to provide certain information, but this may restrict your ability to use certain features or Services (e.g., placing orders).

2.2 Information Collected Automatically

When you interact with the Platform, we automatically collect data using cookies, web beacons, and other tracking technologies. This includes:

• Device and Browser Data: IP address, device type, unique device identifiers, browser type, and operating system.
• Usage Data: Pages visited, time spent on the Platform, click patterns, search queries, and purchase history.
• Geolocation Data: Approximate location based on your IP address or device settings (if enabled).
• Session Information: Page response times, download errors, and interaction data (e.g., scrolling, clicks).

We may aggregate this data with information from other users to analyze trends, improve the Platform, and offer features like personalized product recommendations.

2.3 Information from Third Parties

We may receive information about you from third-party sources, such as:

• Social Media Services: If you log in or connect via social media (e.g., Google, Facebook), we may collect your username, profile picture, email address, or other information you’ve made public, subject to the social media platform’s privacy policy.
• Business Partners: Information from payment processors, logistics providers, or marketing partners to facilitate orders or improve Services.
• Analytics Providers: Data from tools like Google Analytics to understand user behavior and demographics (anonymized and aggregated).

If we suspect that any information provided is inaccurate, incomplete, or misleading, we reserve the right to suspend or terminate your access to the Platform or Services without liability.

3. How We Use Your Information

We use your Personal Information for the following purposes, in compliance with applicable laws:

• Account Management: To create, maintain, and personalize your account.
• Order Processing: To process payments, fulfill orders, and manage shipping and delivery.
• Customer Support: To respond to inquiries, resolve issues, and provide assistance.
• Service Improvement: To analyze usage patterns, enhance Platform functionality, and develop new features or products.
• Personalization: To recommend products, display relevant content, and tailor your experience based on your preferences and behavior.
• Marketing and Communication: To send transactional emails (e.g., order confirmations), newsletters, promotional offers, or updates about new products and Services (you may opt out of marketing communications).
• Fraud Prevention: To verify identity, detect and prevent fraudulent or illegal activities, and enforce our Terms and Conditions.
• Compliance: To comply with legal obligations, such as tax reporting, KYC verification, or responding to government requests.
• Analytics: To generate aggregated, anonymized data for business insights, trend analysis, and improving user experience.
• Security: To protect the Platform, our users, and our rights or property.

We may share your Personal Information with trusted third parties (e.g., payment processors, logistics providers, or cloud hosting services) only to the extent necessary to perform these functions, subject to agreements ensuring compliance with this Policy and applicable laws.

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small data files stored on your device that help us recognize your browser, remember preferences, and provide personalized features. We use cookies and similar technologies (e.g., web beacons, pixel tags) to enhance your experience on the Platform.

4.2 Types of Cookies

• Essential Cookies: Necessary for the Platform to function (e.g., maintaining your session or cart). These cannot be disabled.
• Analytics Cookies: Collect anonymized data to analyze user behavior and improve the Platform (e.g., Google Analytics).
• Advertising Cookies: Enable personalized ads based on your interests, placed by third-party ad networks.
• Third-Party Cookies: Set by third parties (e.g., social media platforms, analytics providers) to support integrations or advertising.

4.3 Managing Cookies

A banner will appear on your first visit to the Platform, requesting consent to use cookies. You may accept or decline non-essential cookies. Most browsers accept cookies by default, but you can modify your browser settings to block or delete cookies. Visit www.allaboutcookies.org for guidance. Disabling cookies may limit certain Platform features.

5. How We Share Your Information

We do not sell your Personal Information. We share it only as described below:

• Third-Party Service Providers: We share information with trusted vendors (e.g., payment processors, logistics providers, cloud hosting services, or customer support providers) to perform functions like order fulfillment, payment processing, or analytics. These providers are contractually bound to use your information only for the specified purpose and in compliance with this Policy.
• Legal Compliance: We may disclose information to government authorities, courts, or regulatory bodies when required by law, such as for identity verification, fraud prevention, or investigation of cyber incidents. Disclosures are made in good faith to comply with legal processes or protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your Personal Information may be transferred to a successor or assignee as part of the transaction.
• With Your Consent: We will notify you and seek your consent before sharing your information for purposes not covered in this Policy.

We may share anonymized or aggregated data (not identifying you) with partners or advertisers to analyze trends or improve Services.

6. Retention of Personal Information

• We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Policy, maintain your account, or comply with legal obligations (e.g., tax or regulatory requirements). If your account is inactive for 2 years, we may delete your account and associated data, with prior notice to allow you to reactivate or retrieve your data.
• Anonymized data (no longer identifying you) may be retained indefinitely for business purposes. Sensitive information, such as passwords or payment details, is not stored on our servers but is managed by third-party payment processors or stored on your device.
• To request deletion of your Personal Information, contact us at support@digitupdate.in We will comply unless retention is required by law or for legitimate business purposes.

7. Security of Your Information

We implement reasonable security measures, including encryption, password protection, role-based access, and secure communication protocols, to protect your Personal Information from unauthorized access, use, disclosure, or loss. Our security practices comply with applicable laws, including the DPDP Act, 2023.

However, no internet-based platform is 100% secure. We cannot guarantee the security of data transmitted over the internet or stored on our systems. You use the Platform at your own risk and are responsible for securing your account (e.g., using strong passwords). If you suspect a security breach, change your password and contact us immediately at support@digitupdate.in

8. Third-Party Links and Content

The Platform may contain links to third-party websites or services (e.g., social media platforms, payment gateways). We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any information. Any information you share with third parties is governed by their policies, not ours.

User-generated content (e.g., reviews or comments) may be visible to other users. We are not liable for any misuse of such content by other users.

9. Your Rights and Choices

You have the following rights regarding your Personal Information, subject to applicable laws:

• Access: Request access to the Personal Information we hold about you.
• Correction: Update or correct inaccurate or incomplete information.
• Deletion: Request deletion of your Personal Information, subject to legal retention requirements.
• Opt-Out: Unsubscribe from marketing communications by clicking the “unsubscribe” link in emails or contacting support@digitupdate.in
• Withdraw Consent: Withdraw consent for data processing, which may limit access to certain Services.

To exercise these rights, contact our Grievance Officer at grievance@digitupdate.in We will respond within 30 days, free of charge, unless the request is repetitive or disproportionate. Your rights may be limited if they affect the rights of others, involve legal proceedings, or conflict with our legal obligations.

10. Children’s Privacy

The Platform is not intended for users under 18 years of age. We do not knowingly collect Personal Information from minors without verified parental consent. If we learn that a minor’s information has been collected, we will delete it and notify the parent or guardian. Parents or guardians who believe their child has provided information should contact us at support@digitupdate.in

11. International Data Transfers

We may transfer your Personal Information to affiliates, service providers, or partners located outside India for processing, storage, or other purposes outlined in this Policy. We ensure such transfers comply with applicable laws, using safeguards like standard contractual clauses or agreements to protect your information.

12. Governing Law

This Policy is governed by the laws of India. Any disputes arising from or related to this Policy or your use of the Platform will be resolved exclusively in the courts of Noida, Uttar Pradesh, and you consent to the jurisdiction of such courts.