Stay Away!
After a lucky win I proceeded to request a withdrawal. There I was, thinking everything would be processed smoothly. Lo and behold, after a few hours, I received that dreaded email falsely accusing me of having multiple accounts. I told them repeatedly that I have never registered an account on this site before but they confiscated my winnings anyway. A typical scam casino that should be avoided at every turn. Stay the heck away.
Svar från metaspins.com
Hi,
We take claims like this very seriously and have carefully reviewed the situation.
Account restrictions related to multiple or linked accounts are only applied following a detailed review by our compliance and fraud prevention team, in accordance with our Terms & Conditions. These checks are based on technical and security indicators — not assumptions.
We understand that this can be frustrating, especially after a withdrawal request. However, such measures are only taken when there is clear evidence of associated or duplicate accounts, which is strictly prohibited under our platform rules.
If you believe there has been a misunderstanding, we invite you to contact our support team directly with your username and the date of the decision so we can conduct a secondary review.
MetaSpins Team