Good rugs, bad service
Offer quality customized rugs of any size. The rug itself was very good, as agreed during the shop visit and the right size.
However, the shopping experience leaves a lot to be desired. The owners are disorganized and don't respond to emails on a timely basis. Also, they promised a 13-week delivery for the rug and it took over 25 weeks, with no updates provided at all from week 13 to warn us or to explain why.
If we had known that it was going to take 6 months and be left in the dark during that time, we would have used another company.