Asana Omdömen 

Deleted my account 2 years ago, yet I still get emails. Tried to get connected to support to remove my information from their databases. But of course it's impossible. Instead you have use their stupid, useless chatbot. They also try to force you to log in to contact support. So I would need to create an account in order to tell them to delete my information? What a garbage company. I will never recommend this company and will advise all my colleagues to stay away from them.

Asana actually works pretty well for managing projects and task lists. HOWEVER. They suck you in with a free trial and then automatically inject paid features into your projects--which they don't tell you are paid--and you CANNOT remove once your trial is over. This locks all your projects completely unless you are willing to get a subscription.

Let's talk about the subscription. "$10.99/month" it screams. Except that's PER SEAT, for an annual subscription paid upfront, and it's a minimum of 2 seats, and they default you to 5 at signup unless you go in to a separate edit window to change it.

Overall, typical SaaS ens***ification aimed at squeezing money out of people by any scummy means possible.

Well noway to delete my account. I don't know how I have been hacked into this. Newsletter without unsubscribe... This is dishonest.

La perfection incarné , je recommande vivement
Asana m'a aidé pour de nombreux projet et qui ont tous étais concluant , une ia sur développé qui répond à toutes nos demandes et qui nous aides bien quand nous avons des difficultés de compréhension .
Merci Asana

Requesting help from their support team is completely ineffective. Even simple administrative requests go weeks without follow up let alone any actual help. I would not consider this platform for my business again.

Never had a harder time cancelling a service. The app is good, but be transparent. The company is like a dragon hoarding its gold.

Be careful, they make billing mistakes and refuse to provide refunds. I wouldnt use this platform, stay away

Great management saas, helping me to work efficiently across multiple project with different team members delegated to those specific project folders. Easy to use and can't go wrong with the free version.

I've tried using Asana for managing my team of ten, but it just doesn’t cut it for us. It gets cluttered quickly, and some features feel limited. Plus, navigating through the interface can be slow at times. Not the comprehensive tool I hoped for.

Worse client experience I have ever received. I have to say that they don't proof read emails or get back to you on the matters you actually contacted them about. Glitchy functionality of the programme too at the best of times as soon as you have multiple users. So if you're looking to use it as a dashboard on team calls, look elsewhere. No help offered and the subscription model is a joke. Won't be continuing past my current commitment.

Really disappointed with their subscription terms. No other SaaS these days reject refund when changing plans on the day of the payment.

I need the smaller plan and only realised that the day when they payment's gone. These things happen and i requested a refund to be downgraded immediately rather than paying for feature i don't need. They rejected the request and said that i will be on the higher plan for another month. No other SaaS locks you in higher plan when it is clearly stated that this is not needed.

I used the free Asana offering a few years ago. Since I'm a solopreneur, I didn't need all the group task management, so it did the job of tracking projects and sending reminders. After I spent most of a day two weeks ago working out a calendar for my master's dissertation, everything disappeared when my free trial ended. I was allowed to "downgrade," but I can't access the one project I had done. I am very, very unhappy!!!

Aucun SAV. Pas d'humain, pas de possibilité de résilier, pas de possibilité de supprimer des mebres d'organisation, Asana est une belle arnaque client avec de multiples promesses non tenues et l'impossbilité de se désabonner par la voie classique, en se désabonnant. Ils parviennent donc à soutirer deux ou trois mois de fonctionnement supplémentaires au client mécontent en ignorant leurs demandes de désabonnement ou en envoyant des conseils clients inadaptés qui retardent encore la fermeture. Seule solution, l'oppostion bancaire. A fuir absolument

Look. We built our entire community outreach workflow around their free workspaces, and they suddenly drop a 2-user limit on us without warning. It feels incredibly restrictive and dishonest to handle grassroots users this way. Trying to get support to answer anything about seat changes or data lockouts is a joke—just generic automated responses at 2 AM while our project timeline falls apart. Honestly, don't waste your vital grant funding on this corporate bloat when they just take your content hostage.

I opened a support case with Asana and had to follow up multiple times, only to receive generic, automated responses confirming receipt rather than any meaningful help. Despite being assigned case numbers (09391595 and 09391972), there has been no clear resolution or direct engagement from a support representative.

The communication feels impersonal and slow, with no real accountability or timeline for resolving the issue. Instead of addressing the problem, the responses simply redirect me back to the help center or ask me to wait for further updates.

Overall, the customer service experience has been frustrating and inefficient, especially when dealing with what appears to be an ongoing issue. I expected a more responsive and hands-on approach from a platform that is widely used for professional work management.

One of the worst apps I’ve seen for the last years

My task list looks like a garbage dump, and problems appear with every action, even the most basic one.

I can’t even reset my password properly. I end up on pages with no navigation. I couldn’t even use the support !! chatbot.

Everything feels like it is telling me: “User, we hate you.”

- False disclosure - locked out - expensive.
lockout, zero service corporate monkey that offers a free trial and shows $12.95 pcm subscription but in reality there is nothing to tell you its for a minimum number of seats, and the cost is $60-80 plus. No one replies, zero response to the questions and then you get locked out of your data at the end of the trial. Yep.

The software is ok, but the company is dishonest. When attempting to cancel my subscription, I was double charged, and now they're refusing to refund the charge.

I’ve been using Asana for years, and the recent changes to the free plan are honestly disappointing. What used to be a genuinely useful collaboration tool for small teams now feels extremely restrictive. Suddenly limiting free workspaces to basically 2 users after many of us built workflows around the old system feels like a bait-and-switch.

I can absolutely afford to upgrade, but at this point I’d honestly rather move to a completely different platform and pay even more for fewer features than continue supporting a company handling its users this way.