Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
3,9
17 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The bathroom vanity lighting I ordered arrived exactly when expected and it was beautiful. It didn't end up matching my quartz countertops well so I proceeded with starting a return. Customer service was great and I have no complaints with the process.
The shipping was quick and easy, the lamps arrived in good condition and were easy to assemble and mount.
We will be looking for our other lamps to this shop as well.
On time delivery, perfect product, I'm really satisfied for this purchase!
Die Lieferung hat 1,5 Monaten gedauert. Wir hatten keine Möglichkeit über den Stand informiert zu werden. Die Qualität ist sehr mangelhaft und rechtfertigt den Preis nicht. Es handelt sich um Stahl und nicht um Messing. Außerdem weist es an zahlreichen Stellen Kratzer auf, und das Glas hat Blasen. Eine Katastrophe!
Beautiful sconces ordered for my stairwell at a reasonable price. Customer service was prompt in responding and helped me sort out an issue. Will definitely shop here again!
Horrible customer service. Sent a different finish than what I ordered and it took forever. Then they tried to make me ship it back to them or destroy it. Some type of bot or extremely rude person. They have been sending harassing emails ever since. They refuse to stop contacting and harassing me.
Great fast service, Customer service was extremely kind in responding to my requests, and the lamp fully meets my highest expectations.
I ordered 3 beautiful Henry pendant lights and love them, they arrived within 2 weeks, unfortunately one of the pendant glass shades was shattered but I contacted customer service and they promptly offered to send me a new shade. Customer service was easy to communicate with and very polite. I will be ordering more from ome in the future!
Overall I had a good experience with Omelighting. Initially, I placed an order for 2
wall sconces. After I hit the button to order, I got cold feet because of mixed reviews in the universe and instantly cancelled the order (as soon as I could figure out the convoluted way to do so). Their site says you have 24 hours to cancel, I cancelled within minutes. The next day, I discovered my card was charged $250. I contacted the company via email and told them that I instantly cancelled the order and that they shouldn’t not have charged me. The next day, the sconces arrived. WHAT??!! I ultimately loved the sconces…they were super cute. There were a few issues with bulb size, but the company is responsive to emails, and quite helpful and I was able to get it figured out. I ended up keeping and loving the sconces. They are a real company and the product was really nice and works well. I’d order from them again. I would just say to absolutely make sure that you want to order what you are ordering because once you push the button, it’s yours. Also, they do respond to emails, but I don’t think they are in the US so it usually takes a good day or so to hear back. I would order from them again.
The product was excellent and very easy to install!
We've got information about the status of the transport always. The costumer service was great
I received a shade that was unfortunately broke in transit and their customer service was very helpful and responsive shipped me a new one. Great customer service
Absolutely obsessed with my Doodle Lamp! It is beyond perfect!
Product was ok, but definitely lower quality knockoffs of higher quality products. They seem to use photos of the original, genuine products and sell lower quality knockoffs. Shipping very slow.
The lamp is really wonderful and beautiful. The communication about the order and the delivery were also really great. I think this company is doing a great job.
The shipping time is very long.
Customer service reply late.
They split the orders without notifying you with emails.
Beautiful lamp and nice quality. Anthropologie grade and a little less expensive.
Really bad customer service - either by AI bot or an offshore centre with someone deliberately employed to obfuscate. Sent damaged goods, refused to provide a refund. Tried to get me to purchase MORE lighting that I don't want or need with a discount code instead. Aside from the damage, the fittings I purchased supposed to be compatible with Australian standards but do not fit any globes on the market here. I would warn everyone against ordering on this site.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
