I was with oanda for years, always losing money, i was a pro trader, but then soon as i started to make profit, they give me 5 days to close my trades, which i was in current drawdown, so a loss, and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It was easier to start a forex trading account with Oanda than other forex trading accounts. Customer Service was top. Was not an AI bot, spoke with real person, guided step by step when required ev... Se mer
Företaget har svarat
Nie polecam. W kilka chwil utraciłem ponad 15 tys z wpłaconych 100 tyś złotych. Dźwignia ustawiona oczywiście na maksymalny poziom. Gdybym nie ustawił less stop z całą pewnością broker pochłonąłby moj... Se mer
Brett is very helpful and he was there to help me as we experienced a horrible system glitch where OANDA platform just crashed and it was very very scary as I couldn't close any trade everything was... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We offer clients the opportunity to trade a broad range of financial products with Forex in the US and Japan; Forex and CFDs (contracts for difference) in Canada, UK, EMEA, APAC and Australia. Our award-winning platform offers exceptional execution with sophisticated trading tools and advanced charting packages with an extensive range of leading edge indicators and drawing tools powered by TradingView.
Kontaktuppgifter
USA
- +1 877 626 3239 (global), or +48 799399910 (EU only)
- frontdesk@oanda.com (global), or cxsupport@oanda.com (EU only)
- www.oanda.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Closed my accounts without reason!
I was with oanda for years, always losing money, i was a pro trader, but then soon as i started to make profit, they give me 5 days to close my trades, which i was in current drawdown, so a loss, and told me they can no longer provide me service and my accounts will be closed.
No reason even though i asked.
The account creation process was so easy
The account creation process was so easy and most importantly the customer support was very helpful. I prefer trading with Oanda for its user friendly interface and best customer support.
Very bad and a waste of time
Very bad and a waste of time, I submitted every document they required externally over the email and answered all their unecessary foolish questions and yet they still denied my application and didn't open me a account these guys are very unprofessional and not worth it, please don't choose this platform for trading you'll regret it.
Oanda reminds me of Donald Trump
Oanda reminds me of Donald Trump. One time he was the best president ever. Now he's terrible at this uncalled for war. Same with Oanda. Used to be the best, with the best customer service. Now they've thumbed their nose at me and have no customer service. I have no idea if I will ever have access to my money.
Such a shame for their customer…
Such a shame for their customer service.
I'm so glad not start trading on this platform that long. if you want to lose your money at random times and have a ghost customer service team, choose them; you should go outside and throw your money into the river rather than trust them
10/10 broker, would highly recommend.
OANDA are easily the best broker I have ever worked with. Their app and website are very easy to navigate and use.
The main selling point to me was the spread betting accounts which, if you are in the UK, means you don’t have to pay any tax on profit whilst trading.
However, that all changed once I signed up with them. It turned into their customer service. I was lucky to be given Brett as a handler, his phone is open all the time and is available for any talks about any concerns about the app or even for just a friendly chat about how the market is moving.
I would highly recommend using OANDA as a major step in your goal for financial independence!
J’AI RÉCEMMENT VÉCU UNE EXPÉRIENCE…
J’AI RÉCEMMENT VÉCU UNE EXPÉRIENCE PARTICULIÈREMENT FRUSTRANTE AVEC LE SERVICE CLIENT D’UN PORTEFEUILLE DE CRYPTOMONNAIES, ET J’AI DÉCIDÉ DE LA PARTAGER AFIN QUE D’AUTRES INVESTISSEURS PUISSENT EN TENIR COMPTE.
TOUT A COMMENCÉ LORSQUE J’AI EU BESOIN D’AIDE POUR RÉSOUDRE UN PROBLÈME TECHNIQUE. LE PORTEFEUILLE DISPOSAIT BIEN D’UNE PAGE D’ASSISTANCE, MAIS LES OPTIONS « FAQ » ET « CONTACTEZ-NOUS » ME RENVOYAIENT CONSTAMMENT VERS LA MÊME PAGE. J’ÉTAIS DONC BLOQUÉ DANS UN VÉRITABLE CYCLE SANS FIN, SANS OBTENIR DE RÉPONSE CONCRÈTE.
APRÈS PRÈS DE TRENTE MINUTES À ÉCHANGER AVEC LEUR CHATBOT, J’AI FINALEMENT PU CRÉER UN TICKET. LE BOT M’A INDIQUÉ QUE JE POUVAIS LE CONSULTER ET LE METTRE À JOUR, MAIS N’A PAS EXPLIQUÉ CLAIREMENT OÙ JE POUVAIS Y ACCÉDER. C’EST À CE MOMENT-LÀ QUE MES DIFFICULTÉS ONT COMMENCÉ À S’ACCUMULER.
PEU APRÈS, J’AI REÇU UN E-MAIL DU SERVICE CLIENT ME DEMANDANT DES INFORMATIONS SUPPLÉMENTAIRES. J’AI RÉPONDU AU MESSAGE ET J’AI POURTANT REÇU UNE RÉPONSE AUTOMATIQUE M’INDIQUANT QUE CETTE ADRESSE ÉLECTRONIQUE N’ÉTAIT PAS SURVEILLÉE. AUCUN AUTRE MOYEN DE CONTACT N’ÉTAIT PROPOSÉ.
J’AI CONTINUÉ À RÉPONDRE AUX MESSAGES DE SUIVI, JUSQU’À CE QUE JE DÉCOUVRE QUE MON TICKET AVAIT ÉTÉ FERMÉ SANS QUE LE PROBLÈME SOIT RÉSOLU. JE SUIS DONC RETOURNÉ VERS LE CHATBOT POUR DEMANDER UNE MISE À JOUR. IL A D’ABORD AFFIRMÉ QU’IL NE POUVAIT PAS LE FAIRE, AVANT DE FINIR PAR ACTUALISER LE TICKET LORSQUE JE LUI AI DEMANDÉ DIRECTEMENT : « METTEZ À JOUR MON TICKET AVEC LES INFORMATIONS SUIVANTES ».
APRÈS CETTE EXPÉRIENCE, J’AI DÉCIDÉ D’ÉTUDIER D’AUTRES SOLUTIONS. J’AI TROUVÉ UNE PLATEFORME QUI, D’APRÈS LES INFORMATIONS QUE J’AI CONSULTÉES, PROPOSE DES SERVICES ENCADRÉS ET DES MESURES DE SÉCURITÉ ADAPTÉES. CONTRAIREMENT À MON ANCIEN PORTEFEUILLE, JE PEUX EFFECTUER DES DÉPÔTS DIRECTEMENT DEPUIS MON COMPTE BANCAIRE ET CONVERTIR MES FONDS EN CRYPTOMONNAIES SANS DEVOIR PASSER PAR UN SERVICE DE PAIEMENT EXTERNE.
J’AI ÉGALEMENT COMPARÉ LES FRAIS DE RÉSEAU. PAR EXEMPLE, DANS MON EXPÉRIENCE PRÉCÉDENTE, L’ENVOI D’USDT VIA TRON POUVAIT ME COÛTER ENTRE 2 ET 5 USDT, ALORS QU’UN TRANSFERT D’USDC VIA SOLANA AVEC LA NOUVELLE SOLUTION ÉTAIT NETTEMENT MOINS CHER.
AU COURS DE MES RECHERCHES, J’AI ÉGALEMENT DÉCOUVERT LE SERVICE 𝑋𝑃𝖀𝑋. J’AI VU DIFFÉRENTS TÉMOIGNAGES DE PERSONNES AFFIRMANT AVOIR RÉCUPÉRÉ DES FONDS BLOQUÉS SUR DIVERSES PLATEFORMES. CEPENDANT, JE PENSE QU’IL EST ESSENTIEL DE VÉRIFIER ATTENTIVEMENT LES RÉFÉRENCES DE TOUT SERVICE DE RÉCUPÉRATION AVANT D’EFFECTUER UN PAIEMENT OU DE COMMUNIQUER DES INFORMATIONS PERSONNELLES OU FINANCIÈRES.
MON EXPÉRIENCE AVEC MON ANCIEN PORTEFEUILLE A ÉTÉ TRÈS DÉCEVANTE. L’ABSENCE DE CANAUX DE SUPPORT FONCTIONNELS, LES ADRESSES E-MAIL NON SURVEILLÉES ET LES TICKETS FERMÉS SANS SOLUTION CLAIRE M’ONT FAIT PERDRE BEAUCOUP DE TEMPS ET ONT SÉRIEUSEMENT ENTAMÉ MA CONFIANCE.
POUR TOUT INVESTISSEUR ENVISAGEANT D’UTILISER UN PORTEFEUILLE DE CRYPTOMONNAIES, JE CONSEILLE DE COMPARER PLUSIEURS OPTIONS ET DE VÉRIFIER DIRECTEMENT LEURS CONDITIONS, LEURS FRAIS, LEURS MESURES DE SÉCURITÉ ET LEUR STATUT RÉGLEMENTAIRE. EN CAS DE PROBLÈME D’ACCÈS AUX FONDS, IL EST ÉGALEMENT PRÉFÉRABLE DE CONSERVER TOUTES LES COMMUNICATIONS ET DE VÉRIFIER SOIGNEUSEMENT LES RÉFÉRENCES DE TOUT SERVICE PROPOSANT UNE AIDE À LA RÉCUPÉRATION.
It was very simple and easy to…
It was very simple and easy to understand how a market runs. It helps a lot to trade. Every morning, I received an email showing me how to behave on the market that day.
Demo account support
Support was available when I needed it regarding an issue with my demo account. Thank you for your industry leadership, and professional and friendly products and services, and staff
Nie polecam
Nie polecam. W kilka chwil utraciłem ponad 15 tys z wpłaconych 100 tyś złotych. Dźwignia ustawiona oczywiście na maksymalny poziom. Gdybym nie ustawił less stop z całą pewnością broker pochłonąłby moje całe 100 tyś złotych. Po rejestracji wydzwaniają po kilka razy namawiając na wpłaty - jak jacyś pośrednicy o których się słyszy klikanych linkach z Facebooka. Nie ma żadnego zabezpieczenia oprócz less stop, nie ma żadnych ostrzeżeń - kompletnie nic. Przydzielają jakiegoś opiekuna - nie wiadomo po co taka osoba? Po to aby namawiać na kolejne wpłaty. Są lepsi brokerzy, z kartą płatniczą do konta, bez żadnych telefonów itd. Polecam innego 212 - tam super sprawa! Polacy jak to Polacy - tylko aby oszukać
They have locked me out of an account I…
They have locked me out of an account I couldn't access and are now playing games with trying to access it, deducting inactivity fees.
Thieves.
Fast orders execution, great broker
I've tried different brokers on Polish market but Oanda TMS is my favorite one - extremly fast orders execution, fast deposits and withdrawals (especially with mBank account), quick support and MT5 platform with large variety of products.
Svar från OANDA
I received two final decision emails from Oanda that, in my opinion, make no sense.
I received two emails containing a final decision from Oanda that, in my opinion, makes no sense. Prior to the withdrawal, the originating bank account had been closed. I had provided written proof that the bank had closed account as requested and would not accept incoming transactions. Despite submitting this evidence to Oanda, the very next day May 19, 2026 they sent the funds back to that original source, resulting in a returned transfer (reversal) from the closed account. Oanda has now held my funds for 40 business days. During this time, I filed two appeals, yet Oanda stubbornly insists on returning the funds to the closed account, even though they have already attempted this and experienced a reversal. I have received two unreasonable final decisions that fail to offer any alternative withdrawal method, even though I have provided details for an alternative bank account to receive the funds.
Svar från OANDA
worst service
worst service, worst customer service, worst broker, worst platform a person can choose. Their customer service are almost never helpful, they will always keep transferring you between each other and nobody will actually give you a solution. They keep telling you to leave your contact number to be contact but that never happens. Their customer communication through WhatsApp as well is the worst, agents won't even reply to you. Small procedures will take forever to be clarified. Worst experience i ever had in all my trading career
Svar från OANDA
I been using oanda for over 2 years is…
I been using oanda for over 2 years is definitely a NOT trusted broken we been investigating the broker with the federal trade commissioner, totally chart manipulation on oanda favor , changing pricing on tickets after tickets is already open and many times closing margins trade when they not supposed too
Stay away from oanda !!!
Svar från OANDA
Worst broker ive ever had!…
Oanda do not help customers and are rude on occasion in my experience even when asking for help. Very unprofessional not at all accomodating and will deplete your account with unessary fees! Other people rate this company low, also read reviews.
Offering to help in a reply to this review is ironic. Absolutely iconic response!
Svar från OANDA
Service très lent
Service très lent, j’ai fait mon inscription, il y a trois jours. Toujours en attente de validation des documents, j’ai envoyé un mail pas de réponse, j’ai appelé aucune personne parle français et mon erreur est que j’ai déjà fait un dépôt pensant que cette plate-forme était sérieuse
Svar från OANDA
I asked for a withdrawal of my funds
I asked for a withdrawal of my funds, 3 weeks later, nobody knows where it is!! Do not use Oanda!
Svar från OANDA
Withdraw Denied 😠.
Withdraw Denied 😠.. worst broker ever when it comes to deposit there's a thousand of methods but withdraw only 4 or 5 methods, which they still deny withdraw. don't put your money in this broker because they'll make it hard for you to get your funds, remember trading is already hard and a shetty broker like this one should be avoided at all cost . they have the worst support system which keeps you in a loop, till now I can't withdraw my money... learn from me don't recommend or use this scam , run as fast as you can after seeing this scam broker
Svar från OANDA
Highly recommend OANDA!
Fast support and reliable platform. My Relationship Manager, Frank Zhang, did an amazing job supporting me. 5 stars for the service!
Svar från OANDA
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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