Shopvetpets Omdömen 

70
TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Our 5 year old Bichon, Daisy, had really bad tear stains to the point that people thought she was older than our 9 year old Bichon. Nothing we tried worked until I saw the ad for VetPets eye wipes. I... Se mer

Betygsatt 1 av 5 stjärnor

These wipes are supposed to be..as stated… “Textured finger wipes that actually scrub plaque off the gum line. No fight, no stress, no expensive vet cleanings” Honest description is …These wipes ar... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I purchased FreshWipes, EyeWipes and EarWipes from Vetpets and repeated purchases too. The wipes are really helpful in keeping my pet dog clean, in all the important areas. Cleaning Bambi's teeth, eye... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

During an emergency, discovered long after my regular vet was closed, you took u in immediately (my new dog and I) at 2:30 am after he devoured his flea collar. Why he did that, I will never know. Hon... Se mer

Företagsinformation

  1. Djuraffär

Skrivet av företaget

VetPets is a pet health brand dedicated to making daily care simple, effective, and stress-free for both pets and their owners. We develop care products designed around one principle: routines that actually work and that your pet accepts. Our products are formulated with proven, gentle ingredients and designed for real life — quick, easy, and something you can stick to every single day. No complicated routines. No exaggerated claims. Just simple tools that help you take proper care of your pet. We believe pets don't need perfect owners. They need owners who try — and products that make trying easy. That belief drives everything we create.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

70 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(70)

70 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Tear stains virtually gone!

Our 5 year old Bichon, Daisy, had really bad tear stains to the point that people thought she was older than our 9 year old Bichon. Nothing we tried worked until I saw the ad for VetPets eye wipes. I started using them daily in May 2026..... what a transformation! Our groomer said today that Daisy's tear stains had been the darkest she had seen and she could not believe that now they had virtually gone. VetPets eye wipes are so good.

4 september 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Easy to Use

Using these is easy and doesn't traumatized my dog like brushing.
I'd give 5 stars but I really do not like auto ship.
I'll buy again, but I will decide when.

17 augusti 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don’t Waste Your Money!!

These wipes are supposed to be..as stated…
“Textured finger wipes that actually scrub plaque off the gum line. No fight, no stress, no expensive vet cleanings”
Honest description is …These wipes are not textured, the video of the dog having their teeth cleaned has a sound effect like it’s actually gently scrubbing ..that’s not correct either as there is no noise with these wipes, they are quite useless and certainly not worth spending your the money! Very disappointed!
(Date is approximate)

1 juni 2026
Omdöme utan inbjudan
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Svar från Shopvetpets

Hi Sandra, thank you for taking the time to share your detailed feedback with us. We're sorry to hear the wipes didn't meet the expectations set by our product description, and we take feedback like this seriously as it helps us look closely at how our products are represented.

We'd really like to make this right for you. Could you please reach out to us directly at info@shopvetpets.com with your order number so we can look into a resolution for you?

Betygsatt 5 av 5 stjärnor

I use Freshwipes on my two dogs teeth…

I use Freshwipes on my two dogs teeth nearly every day. Both are therapy dogs and when I say we are going for a "visit" they both lineup to get brushed and their teeth cleaned and therapy scarves on. Of course there is always a treat involved! The wipes help to keep their teeth clean and breath fresher.

5 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great product, in my opinion.

So easy to use these finger wipes for cleaning dog's teeth. I have two 8 month old dog's and I use the wipes to clean their teeth. I started wiping my finger around their mouth before the wipes arrived. It made it so much easier and they didn't mind the addition of the finger wipes. I started off using paste and a brush. But this is less stressful for my dog's using the dental wipes. I would definitely recommend. You can halt or delay delivery as you choose.

11 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Two of my products arrived slightly…

Two of my products arrived slightly damaged. I contacted Vetpets, they replied quickly and dealt with the issue promptly. Couldn't fault their customer service.

10 augusti 2026
Omdöme utan inbjudan
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Svar från Shopvetpets

Hi Lin, thank you so much for taking the time to share this! 💙 We're really sorry to hear a couple of items arrived slightly damaged, but we're so glad our team could get this sorted for you quickly. Your feedback means a lot to us, and we truly appreciate your support. Thanks again! 🐾

Betygsatt 5 av 5 stjärnor

Teeth cleaning

When I use them on their teeth (not every day, I admit) the pad comes away a bit dirty so I know it is cleaning their teeth

9 augusti 2026
Omdöme utan inbjudan
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Svar från Shopvetpets

Hi Wendy, thank you so much for sharing this with us! 💙 It's great to hear you're seeing that cleaning effect even with a few days in between uses. Daily use is best for the most consistent results, but even a few times a week can make a real difference over time. Thanks again for the lovely review, and give your pets a pat from us! 🐾

Betygsatt 4 av 5 stjärnor

Finger pad not wide enough have to cut…

Finger pad not wide enough have to cut it to get on my finger

9 augusti 2026
Omdöme utan inbjudan
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Svar från Shopvetpets

Hi Denise, thank you for the feedback and for taking the time to share this! 💙 We're glad the product is still working well for you overall, and we really appreciate you letting us know about the fit, this kind of detail genuinely helps us look at ways to improve the wipes going forward. If you ever have more thoughts on this, feel free to reach out to us directly. Thanks again for your support! 🐾

Betygsatt 5 av 5 stjärnor

Pratique facile à l'emploi

4 augusti 2026
Omdöme utan inbjudan
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Svar från Shopvetpets

Hi Claudine,

Thank you so much for taking the time to leave this review, we really appreciate it! We are so glad to hear you have found the product practical and easy to use.

Thank you for choosing VetPets 💙🐾

Betygsatt 5 av 5 stjärnor

I have got 4 tubs of the eye wipes for…

I have got 4 tubs of the eye wipes for my French Bulldog and they have done amazing for her eyes who normally gets her eyes cleaned between 5/6 times a day. She is on steroids and drops for her eyes from the vet but have not helped in the least. My vet said she had dry eye. I also think she has parasites due to her scratching and biting at her nails and in between them. She also scoots along the floor which are all signs of parasites. I have bought medication online for her so hopefully they help her. Get the eye wipes for you furry animal as you will love using them. Thank you.

15 juli 2026
Omdöme utan inbjudan
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Svar från Shopvetpets

Hi Brian,

Thank you so much for sharing such a detailed and heartfelt review, it truly means a lot to us. We are so glad to hear the EyeWipes have been making a real difference for your French Bulldog, especially given how much daily care her eyes need.

We hope the medication helps clear up the parasites quickly so she can feel more comfortable all around. Thank you for recommending the wipes to fellow pet owners, and for trusting us to be part of her care routine 💙🐾

Betygsatt 5 av 5 stjärnor

Amazing products from Vetpets

I purchased FreshWipes, EyeWipes and EarWipes from Vetpets and repeated purchases too. The wipes are really helpful in keeping my pet dog clean, in all the important areas. Cleaning Bambi's teeth, eyes and ears made it so much easier. I no longer could use now.. but will share it with other pawrent. Thank you so much Vetpets, producing amazing products and heartfelt thanks for your kindness. - Shirley & Bambi

27 juli 2026
Omdöme utan inbjudan
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Svar från Shopvetpets

Hi Shirley,

Thank you so much for sharing this, and for your continued support through FreshWipes, EyeWipes, and EarWipes. It means so much to know they made caring for Bambi's teeth, eyes, and ears that much easier for you both.

We are so grateful for your kind words, and thank you for being willing to share your experience with other pawrents. Wishing you continued strength, Shirley 💙🐾

Betygsatt 1 av 5 stjärnor

Can’t get out of subscription until you’ve already paid two months for shoddy product

Ships from China. Poor quality. Easy to sign up to a subscription without realising and then you can’t cancel until you’ve ordered twice, unless you pay the cost difference between subscription and non subscription. Even then they still ship and still charge. Unsurprisingly no free returns. Avoid. This is a scam

20 juli 2026
Omdöme utan inbjudan
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Svar från Shopvetpets

Hi B Weddell,

Thank you for taking the time to share your feedback. We understand this experience did not meet your expectations, and we'd like to provide some additional context for anyone reading.

Our products are manufactured and fulfilled through trusted international partners, allowing us to serve customers worldwide while maintaining the quality standards we expect. We understand the product did not work out the way you had hoped, as we strive to provide products that pet owners can rely on.

We would also like to clarify our subscription policy. Customers can choose either a one-time purchase or a subscription before completing checkout. Our subscription includes a minimum commitment of two billing cycles before free cancellation. During this period, customers may pause or skip upcoming orders at any time, or choose to cancel earlier by paying the difference for the subscription discount they received.

We value every customer's feedback and would appreciate the opportunity to better understand your concerns and work toward a resolution. If you're willing, please contact us at info@shopvetpets.com, and our team will be happy to assist you.

Kind regards,
VetPets Team

Betygsatt 5 av 5 stjärnor

My Lab had her teeth cleaned when she went under for xrays

My Lab had her teeth cleaned when she went under for her hips to be xrayed, so I wanted to keep them clean. First time there was some brown from her gums, but now it's all good. She doesn't like me touching her mouth or teeth, but she perseveres.

10 juni 2026
Omdöme utan inbjudan
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Svar från Shopvetpets

Hi Julie,

Thank you so much for sharing this with us! We are so glad to hear the wipes have helped keep your Lab's teeth clean since her cleaning, and that the buildup around her gums has cleared up. It also means a lot that she perseveres through it, even though she is not always thrilled about the process, that really shows how much you care about her routine.

Thank you again for trusting VetPets to be part of her care 💙🐾

Betygsatt 1 av 5 stjärnor

Where was the point during checkout…

Where was the point during checkout that showed me I’m signing up to a subscription I can’t get out of? Minimum 2 billing cycles but maximum price! Please cancel my subscription immediately. Thanks. You don’t allow credit cards which is normally how we stay protected from this kind of dodgy dark pattern normally

2 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I found shopvetspets very easy to deal…

I found shopvetspets very easy to deal with. I ordered online and the dog tooth wipes were dispatched promptly. I have found the wipes easy to use and they have cleaned a lot of tartar from my dogs teeth.
I will certainly order from shopvetspets again.

5 juni 2026
Omdöme utan inbjudan
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Svar från Shopvetpets

Hi Sally,

Thank you for sharing this feedback, and we would like to help get your subscription sorted out.

The "Save 20% With Routine Care" option appears above the "Add to Cart" button on the product page and can be unticked before adding items to cart if a one-time purchase is preferred. Our subscription policy requires a minimum of two billing cycles before cancellation, which reflects the discount applied to the subscription price, though customers can pause or skip orders anytime through the customer portal.

To cancel your subscription, please reach out to us directly at info@shopvetpets.com with your order details, and our team will be happy to assist you right away.

Betygsatt 1 av 5 stjärnor

I wanted to buy these a few times and…

I wanted to buy these a few times and pressed on the minimum order which was 2 tubs . Next thing I knew at checkout was £271 and Shopify who take money very quickly waiting to do just that If you cannot make your instagram account not look like a scam it will be sad as i really wanted to buy a box of them.

15 juni 2026
Omdöme utan inbjudan
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Svar från Shopvetpets

Hi Tennis,

Thank you for reaching out about this, and we would like to help clarify what may have happened at checkout. A total of £271 would be unusually high for our standard 2 tub minimum order, so this may have been affected by a bundle selection, quantity entered, or a subscription option at checkout rather than reflecting our standard pricing.

We would love the chance to help you get this sorted so you can still try the product. Please reach out to us directly at info@shopvetpets.com with any screenshots of what you saw at checkout, and our team will be happy to look into this with you.

Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service and the products are very good, especially the dental wipes, much easier and better results than trying to brush their teeth.

12 juni 2026
Omdöme utan inbjudan
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Svar från Shopvetpets

Hi Cathy,

Thank you so much for this lovely feedback! We are thrilled to hear the customer service experience stood out, and that the dental wipes have been giving you much better results than brushing.

Thank you for taking the time to share this, and we hope you continue to enjoy the products 💙🐾

Betygsatt 5 av 5 stjärnor

Easy to place my order and arrived…

Easy to place my order and arrived quickly. Also they are keeping our 3 greyhounds teeth clraned

22 maj 2026
Omdöme utan inbjudan
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Svar från Shopvetpets

Hi Sue,

Thank you so much for sharing this! We are so glad your order was easy to place and arrived quickly, and it means a lot to hear the wipes are helping keep all three of your greyhounds' teeth clean.

Thank you for trusting VetPets to be part of their routine 💙🐾

Betygsatt 1 av 5 stjärnor

Company is a scam

Company is a scam. Tries to charge you more with market tricks and attach to your account to charge large amounts monthly . Even when I cancelled the order and subscription, still receiving notifications! Same product on amazon is £6. Avoid this company! Makes me think that most of their reviews are fake!

12 juni 2026
Omdöme utan inbjudan
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Svar från Shopvetpets

Hi Darts,

Thank you for sharing this feedback, and we would like to help resolve the issue with continued notifications after cancellation, as this should not be happening once a subscription is cancelled.

Regarding pricing, the "Save 20% With Routine Care" subscription option is available above the "Add to Cart" button and can be unticked before adding items to cart if a one-time purchase is preferred, and our subscription policy is available for review on our website.

We would like to look into your account directly to confirm the cancellation and stop any further notifications. Please reach out to us at info@shopvetpets.com with your order details so our team can investigate this for you right away.

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